I use Confiforms to create and update JIRA's as necessary. There are two IFTTT's one for when an intake is created it will CREATE the Jira page and one if the Confluence page that displays intake details is updated then another IFTTT performs an update. All that works fine.
However, I am wondering if I can add comments to the JIRA
I currently have this (shortened example below):
So am wondering if I can add something like "comments" : "[entry.IntakeMins.escapeJSON]"
so an comment can be added to the JIRA page?
{ "fields": { "project": { "key": "******" }, "issuetype" : { "name": "Task" }, "priority" : { "name": "Medium" }, "summary" : "[entry.InitiativeName.escapeJSON]", "assignee" : { "name": "[entry.DefaultAssignee]" }, "customfield_24100" : "[entry.StartDate.jiraDateTime]", "customfield_24101" : "[entry.EndDate.jiraDateTime]", "customfield_30000" : { "value": "Product Family" }, "reporter" : { "name": "[entry.createdBy]" }, "components" : [{"name":"CIAM Work Origination"}],
As far as I know, but you can always check Atlassian documentation on this, the comment needs to be added through a separate API call
https://docs.atlassian.com/software/jira/docs/api/REST/7.6.1/#api/2/issue-addComment
Little video to help
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