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Add more categories to analytics?

Keisha Gamman
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Apr 05, 2023

Is it possible to customize the categories found in Space Analytics / User Analytics? For example, I see name/email/created/updated/comments/views as categories if I export the Space Users Report to excel, and I see Title/creatd/last modified/last viewed/comment activity/users viewed/views if I export the Space Contents Report to excel, but are there other categories that I could add to either one of these reports such as time spent on page per user, number of times page has been edited, number of times attachment has been opened or downloaded or previewed, etc?

3 answers

4 votes
Aron Gombas _Midori_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 06, 2023 • edited Apr 11, 2023

The Better Content Archiving app provides additional analytics like this:

Creating-the-CARCHC-stacks-in-AWS-Better-Content-Archiving-for-Confluence-Confluence.png

This app's focus is not only analytics, but a bigger end-user problem. It gathers data and calculates these metrics, only because based on those it will determine the status, accuracy, "uptodate-ness" of pages and blog posts.

You may find it useful though, depending on what is the core problem you're trying to solve.

(Discl. it is a paid and supported app developed by my team.)

1 vote
Andy Gladstone
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 05, 2023

@Keisha Gamman welcome to the Atlassian Community!

The short answer is that the columns you see on export are the only items included in reports and the reports cannot be customized. So today, what you see is what you get. 
The longer answer is that you are like many others that are thirsting for more data about your Confluence instance usage and efficacy and Atlassian has been listening. There are plans underway to extend the power of analytics. I think we may hear more about it later this month at Team ‘23 - stay tuned!

Andy Gladstone
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 16, 2023

@Keisha Gamman please let me know if my answer helped you, and if it did please mark it as accepted so others looking for the same information can more easily find it. 

Hello @Keisha Gamman, and welcome to the Atlassian Community!

Here our application might be useful for you and our team; Viewtracker, which aims to provide insights into how your team uses Confluence via not only tracking views but also:

  • What your users interact with and how.
  • What your users search for.
  • The number of attachments and views they generate.

Allow me to share a link below to the relevant information for your case. Every report here can then be exported into PDF or CSV.

Hopefully, our app is helpful for you and your team! 

With friendly regards
Rodrigo

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