Add comment to an existing Jira issue using rest API

[Nigel]

Hi all,

I currently have web form set up in Confluence which collects information from the end user and creates a Jira issue.

Current code:

url: [confluence-domain]/rest/jira-integration/1.0/issues?applicationId=xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
type: 'POST',
dataType: 'JSON',
contentType: "application/json",
data: JSON.stringify(issueData),

Is there a way to use the same API to add comments to / update an existing issue?

Thanks,

Nigel

[Alex Medved _ConfiForms_]

Hi Nigel

You can certainly add comments and update existing issue with the REST API, check the docs

https://docs.atlassian.com/software/jira/docs/api/REST/8.7.0/#api/2/issue-addComment

https://docs.atlassian.com/software/jira/docs/api/REST/8.7.0/#api/2/issue-editIssue

However, I am unsure what the API you are using (jira-integration/1.0/issues) is... looks like a some kind of custom made wrapper around Jira APIs, no?

Alex

[Nigel]

Hi Alex,

Thanks for the information :)

I'm still running into issues using the below code, any thoughts on what the issue might be.

function UpdateIssue() {
AJS.$.ajax({
url: 'https://jiraURL/rest/api/2/issue/ABC-123',
data: '{"update" : {"summary" : [{"set" : "Test"}], ' +
'"comment": [{"add": {"body": "Test Comment"}}]}}',
type: 'PUT',
contentType: 'application/json',
dataType: 'json',
error: function () {
alert('Error');
},
success: function() {
document.location.reload();
}
})
}

Thanks,

Nigel

[Alex Medved _ConfiForms_]

What does Jira say? What is in the error response the Jira returns you? It will tell you what exactly it dislikes about your JSON

Obviously this, does not help in troubleshooting

error: function () {
alert('Error');
}