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Account is suspended!!

York Yang
York Yang
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May 13, 2023

Hi, my account is suspended due to an expired credit card. I have updated the payment but it's still suspended. I need this to be resolved asap but when I file ticket, it's only a level 2 priority. I'm wondering how I can make this level 0? this is really urgent because it's affecting the company business immediately. Can someone help look into it? the ticket number is CA-2350687. Really appreciate it. 

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Andy Heinzer
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 13, 2023

Hi,

It appears that the site has been reactivated per https://getsupport.atlassian.com/servicedesk/customer/portal/35/CA-2350685

I hope that helps.

Cheers,

Andy

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