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Accidentally clicked the 'Back' button in the middle of editing an article, entire page now gone

James Gill Aug 28, 2017

I was editing a Confluence Article that had about 90 Revisions on it when I accidently hit the 'Back' button on my web browser.  Now when I go back to the page all I see is a spinny 'loading' Icon, which never disappears.

 

Edit: As of writing this article, now the page appears completely blank with no ability to edit, move, copy, clone, view history, etc.  This page represents a TON of work that is now completely gone, where do I go for real, Atlassian support to get this resolved instead of Community Based support?

2 answers

1 accepted

1 vote
Answer accepted
Larry Brock Community Leader Aug 28, 2017

For "real, Atlassian support to get this resolved instead of Comunity Based support?", you may want to visit https://support.atlassian.com/contact/#/

James Gill Aug 28, 2017

Well, looks like the site is back so this appears to have been a service related issue.  Thanks for the Contact info!

0 votes
James Gill Aug 28, 2017

Now getting an error 500 when I attempt to access the page...Screen Shot 2017-08-28 at 4.17.44 PM.png

Perhaps a larget issue is at play?

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