Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Accessing two Cloud Instances = two user licenses?

Hi there,

We have two cloud instances of Confluence. I access both of them with the same Office 365 Identity.

Are we charged two user licenses in this scenario, or just the one?



2 answers

2 accepted

1 vote
Answer accepted

The "licences" are per system, not by user, so yes, you're using two different systems, so you need to pay for each.

Imagine it as if Confluence 1 has a licence for 50 users and Confluence 2 has a licence for 100.  You get access to both via an account, each access counts towards the consumption.

Understood - thanks!

0 votes
Answer accepted
Tessa Tuteleers Community Leader Jan 14, 2021

Hi @dominic_banister , 

Welcome to the community!

licenses are on a per instance basis, so you would need to have a license for each instance, yes. 

- Tessa

Thanks for responding!

Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Posted in Confluence Cloud

Please tell us how you use Confluence space settings

👋 Hi there, a few of us at Atlassian would love to learn about how you use "space settings" functionality in Confluence. A facelift to the space settings is long overdue and we want to start with im...

126 views 5 6
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you