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Access to a page under construction, but admin no longer at the company

Denise Silverman October 25, 2019

How do I access page content if the page is/was under construction and none of the people working on it are at the company?

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Daniel Eads
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 25, 2019

Hi Denise, welcome to the Community.

Regaining access to a page typically just requires involving a Confluence administrator.

From our documentation on page permissions:

Space Admin and System Administrator access to restricted pages 
Users with 'Admin' permissions in a space, or users with the System Administrator global permission can remove restrictions from pages, even if the page restriction prevents them from viewing the page. Go to  Space Administration  >  Restricted Pages.

If you don't know a specific space administrator or think they've all left the company, someone who has System Administrator access to Confluence should be able to reset the page and space permissions. Typically this will be someone in your IT department.

 

In more extreme situations where the Confluence Administrators are the ones who've left the company and their accounts are not accessible, IT staff can follow these instructions to regain administrative access to Confluence:

 

Cheers,
Daniel

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