Access rights problem with Confluence

Hello,

I'm new to Confluence. I've created a new space called "Bendon - Support". I've added a new person and have given this individual app access to JIRA and Confluence. I've then added this individual to this confluence space. This person has all permission.

I've logged into JIRA in a new browser as this person and they have JIRA access. I use the nav in the top left hand corner, click on Confluence or go straight to the WIKI url for the "Bendon - Support" space and get an error saying "Not Permitted - You are not permitted to perform this operation."

Any ideas how to fix?

Thanks

Luke

1 answer

0 votes

You probably need to add the person to the 'users' group because, by default, only accounts in the 'users' or 'administrators' group have Confluence's "can use" permission. You can view this at /wiki/admin/permissions/globalpermissions.action on your instance.

The 'application access' layer of security sits on top of the apps, but the apps still have their own global permission settings, and accounts need to pass through both of these checks.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 24, 2018 in Confluence

Atlassian Research opportunity with Confluence templates

Do you use templates with Confluence? Take part in a remote 1-hr workshop. You'll receive USD $100 for your time!   We're looking for people to participate in a   remote 1-hr workshop...

1,521 views 25 14
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you