Access Trouble with Anonymous users

Anonymous User setting for my space is on

Global User anonymous access is also on

Still no access for anonymous users

2 answers

0 vote
Steven Behnke Community Champion Nov 13, 2017

You need to take a screenshot of what's happening, or describe what you see.

Sorry I should of put my reply here and not in the Answers

Steven Behnke Community Champion Nov 13, 2017

No worries

Hi @Steven Behnke

Thanks for getting back to me

This first snip is from Global Permissions

 

Anon access.png

In Space Permissions:

 

Anon access2.png

As you can see I have enable anon access but when I send the link for a page in the Space the recipient gets a log in screen instead and cannot access the page any further

Any help would be great

Danny

Steven Behnke Community Champion Nov 13, 2017

I agree, this looks correct. What happens when you open the link in a Private or Incognito browser window?

Are you using Confluence Cloud or Confluence Server?

Hi @Steven Behnke

We are using Cloud

I will try an Incognito window

Same result with a Chrome Incognito window - takes me (as a anon user) to a login page

Steven Behnke Community Champion Nov 13, 2017

I'm not sure what to say. Is this linked with Jira or a Jira Service Desk?

I have a Cloud site, for testing: I made my Confluence space anonymous and it works fine for me: https://muzzle.atlassian.net/wiki/spaces/SP/overview

Hey @Steven Behnke

I do have one page with a Jira link

I have set up a test Space with no licensed login Users except me

I have established an Anon profile on this Space and it works fine

I will remove the link to Jira and see if that works

Thanks for your advice

Danny 

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