A user is getting "You have not been granted access to Confluence" error

One of the users is getting an access error when attempting to access the wiki (https://rovingshoe.atlassian.net/wiki). I believe all of his access permissions are identical to the other users.

1 answer

Hi Dan,

If you have admin access, have you verified that the user exists and has the proper group memberships as described here to access your OnDemand instance?

https://confluence.atlassian.com/display/AOD/Managing+users

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 29, 2018 in New to Confluence

How to use Confluence Cloud for stakeholder management

Most of us don’t need much convincing that stakeholder management is important. It just makes sense that keeping everyone in-the-know on projects and assigning clearly defined roles is key to having ...

1,089 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you