Thank you for your suggestions Ann and Peter. Looks like I've got it worked out.
Turned out there was a redundant reference to an AD server in the Userconfig xml. After removing the second entry, I was able to restart the service to get it going again. I also had to reapply the redirector dll in IIS.
OK, that's the right service.
A few troubleshooting thoughts:
No access to Confluence from the server. Localhost is set to the loopback address.
Errors I see in the log are...
2017-12-05 16:14:37,862 ERROR [Thread-1] [ContainerBase.[Standalone].[localhost].[/confluence]] log Exception sending context initialized event to listener instance of class com.atlassian.confluence.upgrade.UpgradeLauncherServletContextListener
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
2017-12-05 16:14:37,862 ERROR [Thread-1] [apache.catalina.core.StandardContext] log Error listenerStart
2017-12-05 16:14:37,862 ERROR [Thread-1] [apache.catalina.core.StandardContext] log Context [/confluence] startup failed due to previous errors
Please check the logs at:
<confluence_install>/logs/ (anything recent in this directory)
Note: The <confluence_home> directory is the path defined in the following file: <confluence_install>/confluence/WEB-INF/classes/confluence-init.properties
Find today's startup and scroll down the log until you find an ERROR message. If the message isn't obvious, please post it here so we can help.
If you are running Windows, you might try this to isolate the issue:
If you can access Confluence when starting with the batch file then the service may be the culprit.
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