3FA, E-Mail verification of identity

n_travaglini
Contributor
February 16, 2025

Hi

I am trying to enforce a 3FA in Confluence cloud, however even with Atlassian Guard, I am only able to enforce 2FA and other autehntication policies, but I can not include a third factor. According to https://support.atlassian.com/atlassian-account/docs/verify-your-identity/#Verify-your-identity-using-a-verification-code, I am thinking of a way, where the third factor could be a code sent to the E-Mail just as it is done per default when loggin in the first time. 

Is it possible to change the duration, an identitiy needs to be verified? Can I even do this every time a user logs in?

Thanks for the support and best regards

Nicola

1 answer

0 votes
Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 16, 2025

@n_travaglini I am not aware of anything besides 2FA being supported by Atlassian.  I am also not aware of any apps that would provide 3FA.

n_travaglini
Contributor
February 16, 2025

Hi Brand

Okey thanks. Is it possible to change the interval for identity verification?

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 17, 2025

@n_travaglini verification sessions are 7 days and there is no way to change those at this time.  You can submit feature request here https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=10440 to allow for admins to change that.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events