"Content failed to load" error when opening page edit screen

nicholas.dening
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December 7, 2021

Across our organisation we are experiencing an error (code: 3k9urj) when users are trying to edit pages using the new edit screen. The error appears as shown below when the edit button is pressed:

image (1).png

Pages using the old editing screen are still editable.

Is this an issue affecting other organisations and is there a workaround?

Is this an issue caused by current system maintenance?

6 answers

0 votes
Marcin Prokop
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February 2, 2023

I resolved this. I copied the page and then the edit worked. Later I changed name pages and deleted the old version

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Tomas.Elek
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January 16, 2023

In my case it was unlikely, I was the only person editing. My issue was unresolved and I decided to start from scratch.

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marcin_prokop January 15, 2023

I have this same problem. 

Does it mean that somebody editing the page in this moment and can't go there?

0 votes
Ben Wu
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November 9, 2022

I saw the same issue with my page. 

  • The code associated with this error: eqj0f

Thank you! 

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Tomas.Elek
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June 8, 2022

Dear Krishna and Nicholas,

did you find a solution to this? I can't open my own draft document.

I have a similar error message but the code associated with this error: s77vg5

Thank you in advance

0 votes
Krishna Garikipaty
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December 7, 2021

One of our users had reported similar issue. She is admin of the space and unable to edit a particular page inside the space with an error 3k9urj. 

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