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confluence suspended

What can i do for access suspend .. my project all cannot view now

1 comment

Rilwan Ahmed Community Leader Mar 02, 2022

Hi @L ,

Welcome to the community.
Similar problem solution is described by Atlaassian Team @Andy Heinzer  in https://community.atlassian.com/t5/Jira-questions/How-to-re-subscribe-to-suspended-subscriptions/qaq-p/799563

This should be related to pending payment. Please check

Like L likes this

I have check billing page cannot make payment for product also

what means about my domain unverified?@@

Hi @L ,

Raise a ticket to find out why site is deactivated by following steps. 

  1. Go to https://support.atlassian.com/contact
  2. Select "My account"
  3. Then select "Help with a deactivated site"
  4. Then enter the URL of your Cloud site and fill in any other details about what help you need here.

Regarding Domain verification, 

Verify your company’s domain to prove that you own all user accounts with that domain. Your company’s domain is everything that comes after the @ symbol in the email addresses of your users’ accounts. For example, Atlassian owns the domain atlassian.com.

You can read more about it in https://support.atlassian.com/user-management/docs/verify-a-domain-to-manage-accounts/

Please accept the answer if this resolves your query. 

Ok thanks

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