Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage
Highlighted

confluence hangs whole ubuntu 18 server

Hi, I have copied jira, confluence, mysql to new server ubuntu 18. When I start confluence the service seam to start normally but after few minutes the ssh connection get very unresponsive, one response every fifth minute and the only way to fix it is to kill confluence process.

4 comments

AhmadDanial Atlassian Team Nov 27, 2018

Hi, Kalle.

Allow me to address a couple of questions to understand the issue better:

  • Since you mentioned that the issue occurs a couple of minutes after the Confluence service was started, I would assume that the problem does not happen if only JIRA and MySQL are running. Is that correct? 
  • When you mentioned copied, does it mean that it came from an existing Confluence server that was previously deployed? If yes, did you allocate the same amount of resources as the original server?
  • Did you also confirm from the htop command on the Confluence usage of resources when the issue happens?
  • Any log entries from the atlassian-confluence.log that might help shed more light to the problem?

Additionally, let us also use the Crashes and Performance Troubleshooting guide as well to determine the possible cause to the problem. Keep me posted.

Thank You for the response, I managed to fix this by adding more RAM to the OS.

AhmadDanial Atlassian Team Nov 28, 2018

Hello, Kalle.

You are most welcome. Happy to know that the resource increment helped!

have different kind of question though, do you know how to fix log-in in confluence that after migration to new domain it can no longer resolv username+passwd, googled a bit about it and it says you may have to switch from LDAP to local user/passwd resolution?

I am able to login to jira but in confluence I get error message about login is not recognized in spite both are from the same installation on the previous environment.

ok managed to fix this as well by adding cert from letsencrypt:

 

 

did:

Make a backup of the cacerts file we will be modifying so you can back out any change without reinstalling the JDK:

$ sudo cp -a $JAVA_HOME/jre/lib/security/cacerts $JAVA_HOME/jre/lib/security/cacerts.orig

Download the signing certificate we need to import:

$ wget https://letsencrypt.org/certs/lets-encrypt-x3-cross-signed.der

Perform the import:

$ sudo keytool -trustcacerts -keystore $JAVA_HOME/jre/lib/security/cacerts -storepass changeit -noprompt -importcert -alias lets-encrypt-x3-cross-signed -file lets-encrypt-x3-cross-signed.der Certificate was added to keystore

and:

 

$ keytool -trustcacerts \
    -keystore $JAVA_HOME/jre/lib/security/cacerts \
    -storepass changeit \
    -noprompt \
    -importcert \
    -file /etc/letsencrypt/live/hostname.com/chain.pem

Comment

Log in or Sign up to comment
TAGS
Community showcase
Posted in Confluence

What do you think is the most *delightful* Confluence feature? Comment for a prize!

- Create your own custom emoji 🔥 - "Shake for Feedback" on mobile 📱 - An endless supply of GIFs via GIPHY 🤩 Is there anything quite as nice as a pleasant surprise? Comment below with what...

480 views 24 9
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you