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Vertical Scrollbar Too Hard to Grab

Mark Feldpausch Nov 30, 2017

Using Chrome, the verticle scrollbar is so narrow that I can't grab it.  I drag my mouse over it from right to left and it changes to a double arrow to resize the navigation pane and then to a pointer to grab and move the page beside the scroll bar, but never to a pointer that allows me to drag the scroll bar up and down.

Navigation is extremely difficult and frustrating when you have a space with a number of pages you want to navigate to using the side navigation pane and scrolling up and down.

This was not a problem with the old layout, but the new confluence experience is much worse in this one way.

Is there any way to control the size or behavior of that scrollbar?

Thanks

 

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4 comments

Brian Houston Dec 05, 2017

I posted something similar here: https://community.atlassian.com/t5/Confluence-discussions/Confluence-Cloud-vertical-scrollbar-on-navigation-menu-doesn-t/td-p/684012 

 

Is it grabbable?  I assumed it was not, and only works with scrollwheel.  In either case ... so bad.

Mark Feldpausch Dec 07, 2017

It is grabbable, but only in the narrowest of circumstances and if you try you'll go crazy.  I've actually started using IE instead of chrome, but IE is fraught with all sorts of other issues.  Not sure how we get attention on this issue.

Hilke Nentwich Dec 07, 2017

Thanks for raising this. I often work with a mousepad on a laptop, and the current layout is barely usable. There's a tiny window of opportunity when the mouse pointer changes the narrow scroll bar to a darker colour and makes it grabbable. If you blink, you miss it, and if you clicked a bit too late, you inadvertently hide the left hand side menu.

I'd like to be able to revert to the old, wider scroll bar. 

Bill Hemingway Dec 07, 2017

I totally agree, it is very frustrating to use the vertical scroll bar.  I actually prefer the look and feel of the older version of Confluence.

Giuliano de Campos Atlassian Team Dec 12, 2017

Hello, 

 

For all the customers and users affected by this behavior, we have created a public report to have our developers working on increasing/modifying the width of the sidebar:

 

Increase Scrollbar's Width for the Sidebar

 

It would be really helpful and great if you could add your comments and start watching the report for new modifications. Comments like those will definitely help on increasing its visibility in order to have this modification implemented. 

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