Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Unable to add users restrictions to a page


I'm having problems to add users restrictions to a page (I belong to the 'administrators' group).

When I tried to enable or update restrictions to a page, after I accept the changes, Confluence show me the nextmessage:

"There was an error submitting the page restrictions. Please try again later."

The message is shown also if I change from 'Without restrictions' to 'Restricted' and I accept the changes (without add any new group or user).


I read that this was a known error with the limit of users on the restriction list, but in this case there are only 3 users/groups in the list.

Could you help me?

Thanks in advance.

1 comment

Bill Bailey Community Leader Jul 13, 2019

Take a look at the answer to a similar question to see it helps you:

If, not, please report back.

Hi @Bill Bailey

I am unable to add users to restricted pages. When i try adding users the names are not loading. We have recently upgraded confluence from 6.2.4 to 7.0.1 version. 

Screenshot 2019-09-30 at 15.04.08.png

Even have admin rights but unable to load users to add in restricted page. Could you please help me


Thanks in Advance!

Lakshmi A

Like Sekhar Chandra likes this
Bill Bailey Community Leader Oct 01, 2019

I have not used 7.0.1 yet. I would suggest trying to remove all restrictions, then retry. If not, this may be a bug.


Log in or Sign up to comment
Community showcase
Published in Confluence

Confluence: Where work and wellness meet

Feeling overwhelmed by the demands of work and life? With a 25% increase in the prevalence of anxiety and depression worldwide during the pandemic, for most of us, it’s a resounding yes . 🙋‍♀️ ...

926 views 13 27
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you