Unable to add users restrictions to a page

Question

Hi,

I'm having problems to add users restrictions to a page (I belong to the 'administrators' group).

When I tried to enable or update restrictions to a page, after I accept the changes, Confluence show me the nextmessage:

"There was an error submitting the page restrictions. Please try again later."

The message is shown also if I change from 'Without restrictions' to 'Restricted' and I accept the changes (without add any new group or user).

I read that this was a known error with the limit of users on the restriction list, but in this case there are only 3 users/groups in the list.

Could you help me?

Thanks in advance.

Bill Bailey · Answer

I have not used 7.0.1 yet. I would suggest trying to remove all restrictions, then retry. If not, this may be a bug.

Payconiq SRE · Answer

Hi @Bill Bailey

I am unable to add users to restricted pages. When i try adding users the names are not loading. We have recently upgraded confluence from 6.2.4 to 7.0.1 version.

Even have admin rights but unable to load users to add in restricted page. Could you please help me

Thanks in Advance!

Lakshmi A

Bill Bailey · Answer

Take a look at the answer to a similar question to see it helps you:

https://community.atlassian.com/t5/Confluence-questions/Admin-cannot-change-restrictions-on-pages/qaq-p/1125777

If, not, please report back.