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Unable to add users restrictions to a page


I'm having problems to add users restrictions to a page (I belong to the 'administrators' group).

When I tried to enable or update restrictions to a page, after I accept the changes, Confluence show me the nextmessage:

"There was an error submitting the page restrictions. Please try again later."

The message is shown also if I change from 'Without restrictions' to 'Restricted' and I accept the changes (without add any new group or user).


I read that this was a known error with the limit of users on the restriction list, but in this case there are only 3 users/groups in the list.

Could you help me?

Thanks in advance.

1 comment

Bill_Bailey Community Leader Jul 13, 2019

Take a look at the answer to a similar question to see it helps you:

If, not, please report back.

Hi @Bill_Bailey

I am unable to add users to restricted pages. When i try adding users the names are not loading. We have recently upgraded confluence from 6.2.4 to 7.0.1 version. 

Screenshot 2019-09-30 at 15.04.08.png

Even have admin rights but unable to load users to add in restricted page. Could you please help me


Thanks in Advance!

Lakshmi A

Bill_Bailey Community Leader Oct 01, 2019

I have not used 7.0.1 yet. I would suggest trying to remove all restrictions, then retry. If not, this may be a bug.


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