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Tried updating a cert in Conluence. Now i get "This page can't be displayed"

I am very new at this. I followed the instructions to install a Cert, "Running Confluence Over SSL or HTTPS". I followed option 2 to import my new cert. I created a new 'genkeypair' and named it bobcat. I edited the server.xml file to point to my new keystore with the password. I'm now getting the "This page can't be displayed". I don't know what I missed. most of the configuration of the server.xml, I would think, doesn't change. The server is now down due to what I did and I need it back up real soon.

1 comment

Daniel Ebers
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Mar 28, 2020

Hi,

terminating SSL at Tomcat-level is reported to be harder than life has to be. Many seasoned admins recommend a termination of SSL in a reverse proxy - in front of the application.

In case you are interested I'd recommend a read of: https://confluence.atlassian.com/doc/using-apache-with-mod_proxy-173669.html

For the current case you described, unfortunately, it is quite impossible to state what the trouble is caused by and where a possible step was wrong/missing. With a look into log files and system specification it should be possible to troubleshoot, though.

I hope you were able to fix it meanwhile and your Confluence server is back online.

Cheers,
Daniel

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