Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage
Highlighted

This is a restricted page. Request access from the author Edited

Good time of day!
We have a problem with access of the space. Administrator, creator and users of groups: PMO AMs, PMO EM, PMO Owners, administrators, confluence-users, developers, smc3 cannot access the space viewer. Instead, they can only view documents in space.
Please resolve this issue very urgently!

4 comments

Scott Theus Community Leader May 24, 2019

Hi @Konstantin Belenko ,

First, could you please edit your post to remove the links and the user's names? This is a public forum of Atlassian users like yourself, and we won;t have access to your space; including the names may be a violation of privacy rules in some countries. 

Second, your title of the post and description of the problem are a bit confusing. Are the users having problems accessing a particular page in a space, or are they unable to access the front page of the space itself? The solution could be different, depending on which is happening.

-Scott 

Are they unable to access the front page of the space itself

And also, some people, to the pages of space. Being in the same group, with permissions to view and create.

You say "cannot access the space viewer. Instead, they can only view documents in space." This is a confusing statement as you don't explain what a "space viewer" or "documents" are, and in Confluence, a page is either visible to a person or it is not, there's only on thing to look at.

Could you explain further please?  What can the users not see?  Have you checked the space permissions?

How does someone other than one person grant access? We have a user out for 2 weeks, but we need to provide access to a restricted page via site admin NOW. Any way to do this? Every feature with this product appears to be an add-on for more money.

Anyone who has "manage restrictions" permission in the space can do it.

Confluence administrators can also list all the restricted pages in a space (irrespective of their space permissions) and modify them.

Confused: I've added a user under Space Settings > Permissions as basically admin rights, and they've logged out and back in, they are still restricted. Under restricted pages however, they are not in the list to edit/view. I do not see a way to add this person. This is pressing as the one person who does this is out for 2 weeks and folks cannot get their work done. Any way I can accomplish this easily? I am not a Jira expert and frankly have other stuff on my plate. Thanks for responding.

As an admin, they have rights to see a list of restricted pages and change the restritictions.  But if they're not listed in the restriction, then the page remains restricted away from them.  Admin rights are not the same as Page rights.

Comment

Log in or Sign up to comment
TAGS
Community showcase
Posted in Confluence

What do you think is the most *delightful* Confluence feature? Comment for a prize!

- Create your own custom emoji 🔥 - "Shake for Feedback" on mobile 📱 - An endless supply of GIFs via GIPHY 🤩 Is there anything quite as nice as a pleasant surprise? Comment below with what...

384 views 23 8
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you