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Good time of day!
We have a problem with access of the space. Administrator, creator and users of groups: PMO AMs, PMO EM, PMO Owners, administrators, confluence-users, developers, smc3 cannot access the space viewer. Instead, they can only view documents in space.
Please resolve this issue very urgently!

3 comments

Scott_Theus Community Leader May 24, 2019

Hi @Konstantin Belenko ,

First, could you please edit your post to remove the links and the user's names? This is a public forum of Atlassian users like yourself, and we won;t have access to your space; including the names may be a violation of privacy rules in some countries. 

Second, your title of the post and description of the problem are a bit confusing. Are the users having problems accessing a particular page in a space, or are they unable to access the front page of the space itself? The solution could be different, depending on which is happening.

-Scott 

Are they unable to access the front page of the space itself

And also, some people, to the pages of space. Being in the same group, with permissions to view and create.

You say "cannot access the space viewer. Instead, they can only view documents in space." This is a confusing statement as you don't explain what a "space viewer" or "documents" are, and in Confluence, a page is either visible to a person or it is not, there's only on thing to look at.

Could you explain further please?  What can the users not see?  Have you checked the space permissions?

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