Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

System error on login attempt

Our self-hosted Confluence 7.4.0 installation started suddenly to display a system error when a user tries to log in.

Wihtout logging in, everything works: I can see the pages, I cas use the search function, I can download attachments...

Buit when I try to login I get this message:

org.springframework.dao.InvalidDataAccessResourceUsageException: could not execute statement; SQL [n/a]; nested exception is org.hibernate.exception.SQLGrammarException: could not execute statement
    at org.springframework.orm.hibernate5.SessionFactoryUtils.convertHibernateAccessException(

caused by: org.hibernate.exception.SQLGrammarException: could not execute statement
    at org.hibernate.exception.internal.SQLStateConversionDelegate.convert(

caused by: The transaction log for database 'confluence' is full due to 'LOG_BACKUP'.

Users reported being able to log in yesterday without any issue. Today all users are affected.

No maintenance on the server has been carried out between yesterday and today.

Any idea what to look at?

Cheers, Enpa

1 comment

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Nov 05, 2020
Like EnPa likes this

Thank you for your very fast answer.

The IT departement cleaned the log and the issue is now gone :-)


Log in or Sign up to comment
AUG Leaders

Atlassian Community Events