Session expired message for Confluence

Godswill Enyoisi April 4, 2018

Hello,

 

Hope you are well! When I click on th elink to create a new page I keep getting Your session has expired. Please reload the page to try again.

 Please see screenshot for more infoConfluence session has expired.PNG

Br,

Godswill

2 comments

Minh Tran
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 4, 2018

@Godswill Enyoisi What version of Confluence are you using?

Did you leave your browser for a while and you saw the below error message? If yes, that is correct behavior because the length of a session is limited time to ensure security

So you could refresh the page and log in again

After that, you should be able to create a new page (i assume that you have permissions to create page)

Godswill Enyoisi April 4, 2018

@Minh Tran, thanks for your reply. I did not leave my browser for a while, I even tried logout and re login again and the error keep displaying

Minh Tran
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 4, 2018

Is that still happening? Does that happen to only you or also other users?

Godswill Enyoisi April 5, 2018

Yes its still happening and I am the admin. 

Minh Tran
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 5, 2018

@Godswill Enyoisi I suggest you to contact with our support team for further troubleshooting here at https://getsupport.atlassian.com

We will help you troubleshoot and find out the problem

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