Users I have added cannot login to Confluence. Can I get some help fixing this issue?
I have
Email Address is the username if you log into Atlassian Accounts :p - happy exploring.
Yes - The log says the user has never logged in "LoginCurrent Failed Login Count: 0"
But I see what the issue is now - The username is not the email address!!!!
So i am DUMB, thanks everyone for helping!
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In JIRA - I normally go to the user management and RESET CAPTCHA - helps me solve the problem like this. Not sure if it is the same problem.
Have you checked the log while you enter the credentials ?
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Yes those Groups have been added. This is the error that's displayed
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Does user have the primary groups added to it ? confluence-users ?
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Did you check to make sure that the groups that the user belongs to is listed under the Confluence Administration > Users & Security > Global Permissions and listed with the can use permission?
Space permissions shouldn't prevent logging into the system. What error does the user receive when they try to log in?
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