It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

License expired after upgrade and we can't put in License Key

We upgraded Confluence to the latest version and the demo key expired.  We have a Confluence License key but I can't get to the screen to enter the key.  Our confluence site is at https://confluence.sudbury.ma.us

If you have a new license, please enter it on this page and restart. I click on the page link and I get the following message.

Your confluence instance is already completely setup.

Return to Confluence.  I click on the Confluence link and it brings me back to the homepage.  How do I update the license?

1 comment

Minh_Tran Atlassian Team Jan 08, 2020

@Information Systems can you try again to update your license here at https://confluence.sudbury.ma.us/admin/license.action (use your admin account to authenticate)

and let me know what happens with it?

Turns out I needed to update a setting on the mysql server first to get the license dialog to show up and take the new license. Confluence is working now.

Minh_Tran Atlassian Team Jan 09, 2020

It is good to hear that @Information Systems 

Comment

Log in or Sign up to comment
TAGS
Community showcase
Posted in Confluence

How is your team having fun and bonding, remotely, utilizing Confluence?

Thanks everyone for answering last week’s question. The winner of the random drawing from those who commented is: @LarryBrock I’ll contact you separately with your prize details. This wee...

314 views 9 7
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you