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JIRA and Confluence Integration - OAuth Issues

Hi Atlassians,

We are not able to enable connection with JIRA and Confluence properly.

Could you please provide your suggestions.

We have new version of Confluence 6.2.4 upgraded recently from version 5.6.4.

JIRA version we are using is version 6.3.12.

We were able to create JIRA issues as well from Confluence earlier.

As our current environment of JIRA was not secure earlier, we were able to connect properly.

Now after making the environment secure, I am not able to establish the connection in the application links.

Please let me know the way forward.
Please find screenshot for the

Best Regards,



Marcos Sanchez
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Oct 05, 2017

You said that you made your JIRA environment secure, so I understand that it's now under SSL.
Are your cacerts installed properly? It may be a cause of misconnecting.

Yes Marcos, the cacerts are installed properly. We use a wildcard certificate. Used the same certificate which we used for PROD env.

We have tried all the options from the screenshot which I have shared.

Tried giving http: , https: , with port number, without portnumber in the application URL and display URL

Best Regards,


Gonchik Tsymzhitov
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Oct 05, 2017



1. Could you remove on both instance app links?

2. After that create a new application links with ssl. 

3. If it does not work, could you provide atlassian-jira.log. 

It will help to understand from logs which problem correctly. 




Gonchik Tsymzhitov 


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