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JIRA/Confluence integration

So, an integration was made because of our purchase of two products. Based on this, we have a problem – some users that do not have any access to jira can pass the authorization in it. The permit to enter the program is giving an «Anonymous». At the beginning, we thought that user who has an access to confluence might pass an authorization to jira, but then not registered in confluence user passed authorization in jira. It is important to understand, we talking about situation like something (may be Linux server) gives a permission to access, not like viewing projects and spaces by non-authorized user.

1 comment

Rina Nir Marketplace Partner Aug 23, 2021

Hello AVLebedev,

To help out, can you indicate:

1. Are you using Cloud or Server/DC installation? (so is your jira sitting in a url like <something> or not?

2. Are you also using Jira service management?

3. Can you check in Jira what are the settings for "global permissions": 

1. Server/DC installation
2. JIRA service we dont use
3. global permissions have a lot of settings. About which we are talking?

Rina Nir Marketplace Partner Aug 24, 2021

Thanks for the clarification.

I want to be sure I understand the problem:

A user which is not logging into Jira (and not to Confluence) can see Jira. But can you tell what they see in Jira- because I understand they are not seeing  actual issues in Jira but they see something (which is not the login screen). What do they see?

Ok, talking about Confluence unlogged users can see all issues and projects without permission on edit.
But it is okey for us.
Talking about JIRA unlogged users can see only log in menu.
All active directory users who haven't got any permission on log in JIRA can log in it, somehow. The permisson is giving "Anonymous" - that is the problem.

Rina Nir Marketplace Partner Aug 27, 2021

Ah! So you have an active directory connected.

Can you specify which active directory this is, and is there a marketplace App that is involved, or is it directly connected to Jira? 
If directly connected to Jira can you provide all the configuration settings parameters of this connection? (not the authentication credentials but the rest).




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