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Interim license to complete a migration of one Space to the Cloud

Our organization has Premium support for the Confluence Cloud.  We have a single space remaining on the on-premise Confluence server.  We need a short-term license to upgrade the server version to a version supported by the migration.  Atlassian has not responded to a request for assistance in this matter or any other request we have submitted in the past.  Of course, Atlassian does take phone calls so we are at a stalemate.  Again, a poor support model.  I'd like like to discuss this problem with a product manager or a VP.

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I'm getting a response now.  Wow.

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