Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

I want to change my email and I am not admin

I want to know how can I change my email address for my current account
or simply I want to know who's my account admin? if he/she can help in such thing

1 comment

Andrii M Rising Star Jul 21, 2020

Hello @Manar Kamal .

If your Confluence instance is not using Active Directory for users database (LDAP/SSO), you can change the Email parameter in your Profile.

Click on your profile picture -> then Profile.

In Profile menu click Edit Profile in the top right corner and there you can change settings like Email, IM, Full Name, Phone etc.

If AD is used - all parameters for users usually are changed there.

Thank you

Like Manar Kamal likes this

Hello @Andrii M ,

First of all, Thanks alot for your support :)

Second, I only have another question if you could help , How could I know whether I'm using Active Directory for users database (LDAP/SSO) or not ??

Thank you.

Andrii M Rising Star Jul 21, 2020

@Manar Kamal 

If you just successfully changed Email in your Profile and did not see "You cannot edit the Full Name or Email fields as you are not using Confluence to manage users"


then Confluence Internal Directory (not external one) is used and the data in your profile and other users can be changed using the Profile UI.

You can ask someone from your organization with admin rights to check how User Directories are configured in your Confluence.

Here is the link to Atlassian documentation on UD -

Hope this helps.

Like Manar Kamal likes this

@Andrii M  yes it helped alot :)

Thanks a million for your support.
Have a nice day :)

Like Andrii M likes this


Log in or Sign up to comment
Community showcase
Published in Confluence

Watch 4 Confluence apps compete for Best App Demo in September's Appy Hours

Calling all collaborators! Appy Hours on the Atlassian Community is a monthly event where 4 Partner and app vendor presenters go head-to-head with 5-minute demos for the title of Best App Demo. I...

536 views 0 12
Read article

Atlassian Community Events