We have several platforms that need documentation. We are an ecommerce company and use 3-4 platforms to accomplish order processing. I proposed that we have a space dedicated to each platform where each department can go in and create documentation based on their piece of the pie so to speak so that all documentation lives in one global space.
Each department wants to keep the documentation within their own department spaces (marketing, software etc) so that to know how to work on certain aspects of each platform, you have to go to the department space to find the documentation. They've even proposed creating a dedicated space for each platform and then just creating a one page table of contents that links out to where every page is.
How do you all handle cross-departmental documentation needs like this?
I’ve got a couple of questions for you. Do you write technical documentation? What about technical documentation that references code and files from GitHub? In this article you will learn how to in...
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