How I can configure anonymous access to my wiki?

[Manager iThinkers]

I have wiki https://wiki-eapp.atlassian.net/wiki/spaces/EAPP/pages, which help my clients configure my product. 

Few days ago my clients lost access to wiki. They had anonymous access before. How can I fix this issue?

[Vero Rivas]

Hi @Manager iThinkers 

   Look at this posts

   https://support.atlassian.com/confluence-cloud/docs/set-up-public-access/

   https://confluence.atlassian.com/doc/setting-up-public-access-156.html

   https://support.atlassian.com/migration/docs/check-your-anonymous-access-settings/

Cheers

[Manager iThinkers]

It is not help me. 
I see different fields in my settings. 

So easy task, that anonymous users can read my articles and I spent 2 days and didn't found solution. 

I thinks I should use this solution

But in my case I have 

How I can fix it? Where I can found setting global permission?

[Nic Brough -Adaptavist-]

Your second screenshot is of "Site administration", not "Confluence administration". 

An Atlassian Cloud site can be made up of Jira, Confluence, Bitbucket, Opsgenie, etc, and the administration of each application is different and local to each application.

You need to go to Confluence and administer that, not the whole site.

[Manager iThinkers]

I didn't see settings Confluence
Where I can found this settings?

[Manager iThinkers]

I think I found it. How can I change plan?

[Nic Brough -Adaptavist-]

Ok, there's several things in here!

1. In your first screenshot, at the top right, you do not have the settings cog which tells us that you are not a Confluence administrator.  You will need to get that, or get one of the administrators to enable "anonymous access" in the general settings
2. Once that is enabled, you'll see an anonymous access settings appear in your second screenshot
3. But, yes, first, you'll need to subscribe to a non-free plan.  You can do that from admin.atlassian.com or from site administration.

[Manager iThinkers]

Thanks for your advise! 

Currently I changed plan to standard but didn't see anonymous access. How can I fix it?

[Nic Brough -Adaptavist-]

Your admins have not enabled anonymous access at the global level yet.  It will appear in space permissions once they have.

[Manager iThinkers]

Very strange, I created this space and I only one user and admin.  iThinkers e-commerce application it is my account

[Manager iThinkers]

this account

[Nic Brough -Adaptavist-]

You need to enable the global permission first, not look at the space yet.

[Manager iThinkers]

I didn't see Anonymous access in global permission. Any ideas?

[Nic Brough -Adaptavist-]

Ok, that tells me that you have enabled the "share page with non-user" function.  I can't remember where it is in admin, but if you enable it, it disables anonymous access functionality.