Update: Confluence 7.3.1 and Companion 1.0.0 have been released
Hi Community 👋🏼
It's Makisa here, Senior Product Manager for Confluence Server and Data Center and I wanted to share some updates about the file editing options in Confluence.
Back in June last year, we spoke with a number of you to understand your current experience with Atlassian Companion, the app that enables you to edit any file type in Confluence. We heard (and saw) how you were using Companion, the benefits this feature provides, and discussed some of your ideas for improvements. Since then, we've looked at the feedback provided across multiple channels including those conversations, comments in Community, suggestions/bugs submitted to jira.atlassian.com, support tickets, and usage data.
Working with files alongside Confluence is a key part of many people's workflows and this needs to be an easy and streamlined process. We've overhauled Companion, from the way it connects with Confluence for more flexible use across virtual environments, to providing a new way of tracking the status of your files and managing uploads. Many of these changes will be available with our next feature release, Confluence 7.3.
We heard from admins that had certain groups of users or teams that were unable to use Companion due to how they access Confluence. We've addressed two main aspects to improve the use of Companion with session-based virtual desktops, proxies and secure infrastructure.
CONFSERVER-56302 - Atlassian Companion app does not work with session-based virtual desktops or virtual app streaming
CONFSERVER-56544 - Allow Companion app to connect to Confluence without requiring infrastructure changes
CONFSERVER-57593 - Edit in App does not work when Confluence is integrated transparent SSO (and 2FA)
It wasn't always clear as to the status of the files you were working with, so we have developed an all new Companion task window to take some of the mystery out of this process.
Through this Companion window, as you save changes in your working file, you will be able to easily upload a new version back to Confluence. We have also removed the default, and arguably redundant, 'Uploaded by Companion' comment that appeared in the version history.
CONFSERVER-57605 - Improve Atlassian Companion to allow multiple saves
CONFSERVER-57978 - Hide the "Uploaded from Companion app" comment in the attachments macro for all files edited in the Companion App
As Companion is a separate app, we understand that the installation process adds a layer of complexity for admins and their team members that are already running Confluence. In a future update of Companion, we will have improvements to the installation flow such as updated messaging to ease some of the friction in this process. We have documented the installation steps for admins to reference and will be reviewing the MSI installation process.
CONFSERVER-58660 - Add warning about permissions to install to the download prompt for Companion App
CONFSERVER-58427 - Add Link for Troubleshooting the Companion App in its Popup Dialogue
Many organisations have internal policies that require new applications/software to be evaluated prior to use, particularly from a security standpoint. With Atlassian Companion being a separate downloadable executable app to Confluence, we have taken this opportunity to review several issues in relation to where Companion creates and stores files. These will be addressed in an upcoming release.
CONFSERVER-57370 - Companion App creates ".tmp.node" files in user's local appdata directory
CONFSERVER-58527 - Store temporary files for Atlassian Companion App outside of the Roaming profile on Windows
These new Companion improvements will be available soon. However, if it's still not possible for your organisation to use Companion, you can enable the legacy Edit in Office feature across your entire instance.
We have more updates to come for Companion. Please track the related Jira tickets for updates. Thank you for your suggestions and feedback as we continue to improve the file editing experience in Confluence. Please let me know how you find the improvements, once you've had a chance to try these with Confluence Server or Data Center 7.3+.
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