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Content Recovery after accidental page deletion in our Space

Andy Baravi
Andy Baravi Jul 24, 2020

Hello everyone,

One of our employees accidentally deleted the page in our Spaces. Confluence is in the CLOUD (not on-prem). Is there a way that Attlassian Support team could recover that particular html page ?

 

Thanks,

Andy

 

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Kris G _Alacriz_
Kris G _Alacriz_
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Jul 24, 2020

Hi @Andy Baravi , 

Try to restore the page from Trash if it is not purged yet. Please refer to relevant instructions on this page - https://support.atlassian.com/confluence-cloud/docs/delete-restore-or-purge-a-page/

If the page is already purged or not available in your instance, you should request the instance backup from Atlassian. Please keep in mind that they keep the backups for a limited time. 

You should then restore the backup in a different instance (or just the space, perhaps). Once restoration is done, you can retrieve the deleted page. 

I hope that helps.

best,
Kris 

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