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Content Recovery after accidental page deletion in our Space

Hello everyone,

One of our employees accidentally deleted the page in our Spaces. Confluence is in the CLOUD (not on-prem). Is there a way that Attlassian Support team could recover that particular html page ?

 

Thanks,

Andy

 

1 comment

Hi @Andy Baravi , 

Try to restore the page from Trash if it is not purged yet. Please refer to relevant instructions on this page - https://support.atlassian.com/confluence-cloud/docs/delete-restore-or-purge-a-page/

If the page is already purged or not available in your instance, you should request the instance backup from Atlassian. Please keep in mind that they keep the backups for a limited time. 

You should then restore the backup in a different instance (or just the space, perhaps). Once restoration is done, you can retrieve the deleted page. 

I hope that helps.

best,
Kris 

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