Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,298,317
Community Members
 
Community Events
165
Community Groups

Content Index Rebuilding not working in Confluence 6.15.4

Unable to find users in search tabs, team calendar, cannot tag users.

Unable to build the Content index.

I tried the document: Removing and Rebuilding indexing from scratch
how-to-rebuild-the-content-indexes-from-scratch

But the application gives errors and indexing don't start. I clicked on the build button, but nothing happens

Nothing happens.png

Error for Reference: 

2019-07-22 23:32:13,264 ERROR [https-jsse-nio2-443-exec-1] [common.error.jersey.ThrowableExceptionMapper] toResponse Uncaught exception thrown by REST service: com/atlassian/gzipfilter/org/apache/commons/lang/StringUtils
-- referer: https://itdocs.intranet.mckinsey.com/admin/search-indexes.action | url: /rest/goedit/1.0/license/status.json | traceId: 447d09f7d8b76ed9 | userName: Akshay Gupta
java.lang.NoClassDefFoundError: com/atlassian/gzipfilter/org/apache/commons/lang/StringUtils
at de.kontextwork.goedit.GoeditSettingsContainer.getApiKey(GoeditSettingsContainer.java:29)
at de.kontextwork.goedit.GoEditLicense.loadLicenseInfo(GoEditLicense.java:97)
at de.kontextwork.goedit.GoEditLicense.<init>(GoEditLicense.java:43)
at de.kontextwork.goedit.rest.GoeditResource.licenseStatus(GoeditResource.java:248)
at sun.reflect.GeneratedMethodAccessor1923.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
......

.....

1 comment

It looks to me like you have an app installed called "go edit", and the licence for it has expired or been removed.  You'll need to remove the app completely, or get a new licence for it, then re-index.

Comment

Log in or Sign up to comment
TAGS
Community showcase
Published in Confluence

An update on Confluence Cloud customer feedback – June 2022

Hi everyone, We’re always looking at how to improve Confluence and customer feedback plays an important role in making sure we're investing in the areas that will bring the most value to the most c...

175 views 1 3
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you