Confluence upgrade from 6.8.1 to 6.15.3 failed; reinstall failed

[hdi_kwilliams]

Hello all,

I was attempting to upgrade my windows confluence test server from 6.8.3 to 6.15.9 but it failed.  I spent hours trying to get the upgrade working but it just kept hanging in the browser. I eventually uninstalled the upgrade and did a clean install but that also failed with the same behavior. Below are the latest logs, can someone help me figure out what is going on? Thankfully this is a test server but I do want to upgrade the production server as well. If this can be solved it will make the prod upgrade much smoother.

Thanks in advance.

22-Sep-2019 18:05:05.504 INFO [Thread-602] org.apache.coyote.AbstractProtocol.pause Pausing ProtocolHandler ["http-nio-8090"]
22-Sep-2019 18:05:05.535 INFO [Thread-602] org.apache.catalina.core.StandardService.stopInternal Stopping service [Tomcat-Standalone]
22-Sep-2019 18:05:05.535 INFO [Catalina-utility-2] org.apache.catalina.core.ApplicationContext.log Destroying Spring FrameworkServlet 'dispatcher'
22-Sep-2019 18:05:05.535 INFO [Catalina-utility-2] org.springframework.web.context.support.AnnotationConfigWebApplicationContext.doClose Closing WebApplicationContext for namespace 'dispatcher-servlet': startup date [Sun Sep 22 13:15:51 CDT 2019]; root of context hierarchy
22-Sep-2019 18:05:05.551 INFO [Catalina-utility-3] org.apache.catalina.core.ApplicationContext.log Destroying Spring FrameworkServlet 'dispatcher'
22-Sep-2019 18:05:05.551 INFO [Catalina-utility-2] org.springframework.context.support.DefaultLifecycleProcessor.stop Stopping beans in phase 2147483647
22-Sep-2019 18:05:05.551 INFO [Catalina-utility-3] org.springframework.web.context.support.AnnotationConfigWebApplicationContext.doClose Closing WebApplicationContext for namespace 'dispatcher-servlet': startup date [Sun Sep 22 11:36:33 CDT 2019]; root of context hierarchy
22-Sep-2019 18:05:05.566 INFO [Catalina-utility-2] org.springframework.scheduling.concurrent.ThreadPoolTaskScheduler.shutdown Shutting down ExecutorService 'defaultSockJsTaskScheduler'
22-Sep-2019 18:05:05.582 INFO [Catalina-utility-3] org.springframework.context.support.DefaultLifecycleProcessor.stop Stopping beans in phase 2147483647
22-Sep-2019 18:05:05.582 INFO [Catalina-utility-3] org.springframework.scheduling.concurrent.ThreadPoolTaskScheduler.shutdown Shutting down ExecutorService 'defaultSockJsTaskScheduler'
22-Sep-2019 18:05:05.738 WARNING [Catalina-utility-1] org.apache.catalina.loader.WebappClassLoaderBase.clearReferencesJdbc The web application [ROOT] registered the JDBC driver [org.h2.Driver] but failed to unregister it when the web application was stopped. To prevent a memory leak, the JDBC Driver has been forcibly unregistered.
22-Sep-2019 18:05:05.738 WARNING [Catalina-utility-1] org.apache.catalina.loader.WebappClassLoaderBase.clearReferencesJdbc The web application [ROOT] registered the JDBC driver [org.hsqldb.jdbc.JDBCDriver] but failed to unregister it when the web application was stopped. To prevent a memory leak, the JDBC Driver has been forcibly unregistered.
22-Sep-2019 18:05:05.738 WARNING [Catalina-utility-1] org.apache.catalina.loader.WebappClassLoaderBase.clearReferencesJdbc The web application [ROOT] registered the JDBC driver [net.sourceforge.jtds.jdbc.Driver] but failed to unregister it when the web application was stopped. To prevent a memory leak, the JDBC Driver has been forcibly unregistered.
22-Sep-2019 18:05:05.738 WARNING [Catalina-utility-1] org.apache.catalina.loader.WebappClassLoaderBase.clearReferencesJdbc The web application [ROOT] registered the JDBC driver [com.github.gquintana.metrics.sql.Driver] but failed to unregister it when the web application was stopped. To prevent a memory leak, the JDBC Driver has been forcibly unregistered.
22-Sep-2019 18:05:05.738 WARNING [Catalina-utility-1] org.apache.catalina.loader.WebappClassLoaderBase.clearReferencesJdbc The web application [ROOT] registered the JDBC driver [org.postgresql.Driver] but failed to unregister it when the web application was stopped. To prevent a memory leak, the JDBC Driver has been forcibly unregistered.
22-Sep-2019 18:05:05.738 WARNING [Catalina-utility-1] org.apache.catalina.loader.WebappClassLoaderBase.clearReferencesJdbc The web application [ROOT] registered the JDBC driver [com.microsoft.sqlserver.jdbc.SQLServerDriver] but failed to unregister it when the web application was stopped. To prevent a memory leak, the JDBC Driver has been forcibly unregistered.
22-Sep-2019 18:05:05.738 WARNING [Catalina-utility-1] org.apache.catalina.loader.WebappClassLoaderBase.clearReferencesThreads The web application [ROOT] appears to have started a thread named [scheduler_Worker-1] but has failed to stop it. This is very likely to create a memory leak. Stack trace of thread:
 java.lang.Object.wait(Native Method)
 org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:543)
22-Sep-2019 18:05:05.738 WARNING [Catalina-utility-1] org.apache.catalina.loader.WebappClassLoaderBase.clearReferencesThreads The web application [ROOT] appears to have started a thread named [scheduler_Worker-2] but has failed to stop it. This is very likely to create a memory leak. Stack trace of thread:
 java.lang.Object.wait(Native Method)
 org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:543)
22-Sep-2019 18:05:05.738 WARNING [Catalina-utility-1] org.apache.catalina.loader.WebappClassLoaderBase.clearReferencesThreads The web application [ROOT] appears to have started a thread named [scheduler_Worker-3] but has failed to stop it. This is very likely to create a memory leak. Stack trace of thread:
 java.lang.Object.wait(Native Method)
 org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:543)
22-Sep-2019 18:05:05.738 WARNING [Catalina-utility-1] org.apache.catalina.loader.WebappClassLoaderBase.clearReferencesThreads The web application [ROOT] appears to have started a thread named [scheduler_Worker-4] but has failed to stop it. This is very likely to create a memory leak. Stack trace of thread:
 java.lang.Object.wait(Native Method)
 org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:543)
22-Sep-2019 18:05:05.738 WARNING [Catalina-utility-1] org.apache.catalina.loader.WebappClassLoaderBase.clearReferencesThreads The web application [ROOT] appears to have started a thread named [scheduler_Worker-5] but has failed to stop it. This is very likely to create a memory leak. Stack trace of thread:
 java.lang.Object.wait(Native Method)
 org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:543)
 org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:543)
22-Sep-2019 18:05:05.738 WARNING [Catalina-utility-1] org.apache.catalina.loader.WebappClassLoaderBase.clearReferencesThreads The web application [ROOT] appears to have started a thread named [C3P0PooledConnectionPoolManager[identityToken->1bqq5o6a5oxbiq81r6tcjt|5bfa6241]-AdminTaskTimer] but has failed to stop it. This is very likely to create a memory leak. Stack trace of thread:
 java.lang.Object.wait(Native Method)
 java.util.TimerThread.mainLoop(Timer.java:552)
 java.util.TimerThread.run(Timer.java:505)
22-Sep-2019 18:05:05.738 WARNING [Catalina-utility-1] org.apache.catalina.loader.WebappClassLoaderBase.clearReferencesThreads The web application [ROOT] appears to have started a thread named [C3P0PooledConnectionPoolManager[identityToken->1bqq5o6a5oxbiq81r6tcjt|5cb68999]-AdminTaskTimer] but has failed to stop it. This is very likely to create a memory leak. Stack trace of thread:
 java.lang.Object.wait(Native Method)
 java.util.TimerThread.mainLoop(Timer.java:552)
 java.util.TimerThread.run(Timer.java:505)
22-Sep-2019 18:05:05.738 WARNING [Catalina-utility-1] org.apache.catalina.loader.WebappClassLoaderBase.clearReferencesThreads The web application [ROOT] appears to have started a thread named [C3P0PooledConnectionPoolManager[identityToken->1bqq5o6a5oxbiq81r6tcjt|24f0530f]-AdminTaskTimer] but has failed to stop it. This is very likely to create a memory leak. Stack trace of thread:
 java.lang.Object.wait(Native Method)
 java.util.TimerThread.mainLoop(Timer.java:552)
 java.util.TimerThread.run(Timer.java:505)
22-Sep-2019 18:05:05.738 WARNING [Catalina-utility-1] org.apache.catalina.loader.WebappClassLoaderBase.clearReferencesThreads The web application [ROOT] appears to have started a thread named [C3P0PooledConnectionPoolManager[identityToken->1bqq5o6a5oxbiq81r6tcjt|1ee835f0]-AdminTaskTimer] but has failed to stop it. This is very likely to create a memory leak. Stack trace of thread:
 java.lang.Object.wait(Native Method)
 java.util.TimerThread.mainLoop(Timer.java:552)
 java.util.TimerThread.run(Timer.java:505)
22-Sep-2019 18:05:05.738 WARNING [Catalina-utility-1] org.apache.catalina.loader.WebappClassLoaderBase.clearReferencesThreads The web application [ROOT] appears to have started a thread named [C3P0PooledConnectionPoolManager[identityToken->1bqq5o6a5oxbiq81r6tcjt|5cb68999]-HelperThread-#0] but has failed to stop it. This is very likely to create a memory leak. Stack trace of thread:
 sun.nio.ch.WindowsSelectorImpl$SubSelector.poll0(Native Method)
 sun.nio.ch.WindowsSelectorImpl$SubSelector.poll(WindowsSelectorImpl.java:296)
 sun.nio.ch.WindowsSelectorImpl$SubSelector.access$400(WindowsSelectorImpl.java:278)
 sun.nio.ch.WindowsSelectorImpl.doSelect(WindowsSelectorImpl.java:159)
 sun.nio.ch.SelectorImpl.lockAndDoSelect(SelectorImpl.java:86)
 sun.nio.ch.SelectorImpl.select(SelectorImpl.java:97)
 com.microsoft.sqlserver.jdbc.SocketFinder.findSocketUsingJavaNIO(IOBuffer.java:2507)
 com.microsoft.sqlserver.jdbc.SocketFinder.findSocket(IOBuffer.java:2368)
 com.microsoft.sqlserver.jdbc.TDSChannel.open(IOBuffer.java:640)
 com.microsoft.sqlserver.jdbc.SQLServerConnection.connectHelper(SQLServerConnection.java:2220)
 com.microsoft.sqlserver.jdbc.SQLServerConnection.login(SQLServerConnection.java:1897)
 com.microsoft.sqlserver.jdbc.SQLServerConnection.connectInternal(SQLServerConnection.java:1738)
 com.microsoft.sqlserver.jdbc.SQLServerConnection.connect(SQLServerConnection.java:1062)
 com.microsoft.sqlserver.jdbc.SQLServerDriver.connect(SQLServerDriver.java:572)
 com.mchange.v2.c3p0.DriverManagerDataSource.getConnection(DriverManagerDataSource.java:175)
 com.mchange.v2.c3p0.WrapperConnectionPoolDataSource.getPooledConnection(WrapperConnectionPoolDataSource.java:220)
 com.mchange.v2.c3p0.WrapperConnectionPoolDataSource.getPooledConnection(WrapperConnectionPoolDataSource.java:206)
 com.mchange.v2.c3p0.impl.C3P0PooledConnectionPool$1PooledConnectionResourcePoolManager.acquireResource(C3P0PooledConnectionPool.java:203)
 com.mchange.v2.resourcepool.BasicResourcePool.doAcquire(BasicResourcePool.java:1138)
 com.mchange.v2.resourcepool.BasicResourcePool.doAcquireAndDecrementPendingAcquiresWithinLockOnSuccess(BasicResourcePool.java:1125)
 com.mchange.v2.resourcepool.BasicResourcePool.access$700(BasicResourcePool.java:44)
 com.mchange.v2.resourcepool.BasicResourcePool$ScatteredAcquireTask.run(BasicResourcePool.java:1870)
 com.mchange.v2.async.ThreadPoolAsynchronousRunner$PoolThread.run(ThreadPoolAsynchronousRunner.java:696)
22-Sep-2019 18:05:05.738 WARNING [Catalina-utility-1] org.apache.catalina.loader.WebappClassLoaderBase.clearReferencesThreads The web application [ROOT] appears to have started a thread named [C3P0PooledConnectionPoolManager[identityToken->1bqq5o6a5oxbiq81r6tcjt|5cb68999]-HelperThread-#1] but has failed to stop it. This is very likely to create a memory leak. Stack trace of thread:
 sun.nio.ch.WindowsSelectorImpl$SubSelector.poll0(Native Method)
 sun.nio.ch.WindowsSelectorImpl$SubSelector.poll(WindowsSelectorImpl.java:296)
 sun.nio.ch.WindowsSelectorImpl$SubSelector.access$400(WindowsSelectorImpl.java:278)
 sun.nio.ch.WindowsSelectorImpl.doSelect(WindowsSelectorImpl.java:159)
 sun.nio.ch.SelectorImpl.lockAndDoSelect(SelectorImpl.java:86)
 sun.nio.ch.SelectorImpl.select(SelectorImpl.java:97)
 com.microsoft.sqlserver.jdbc.SocketFinder.findSocketUsingJavaNIO(IOBuffer.java:2507)
 com.microsoft.sqlserver.jdbc.SocketFinder.findSocket(IOBuffer.java:2368)
 com.microsoft.sqlserver.jdbc.TDSChannel.open(IOBuffer.java:640)
 com.microsoft.sqlserver.jdbc.SQLServerConnection.connectHelper(SQLServerConnection.java:2220)
 com.microsoft.sqlserver.jdbc.SQLServerConnection.login(SQLServerConnection.java:1897)
 com.microsoft.sqlserver.jdbc.SQLServerConnection.connectInternal(SQLServerConnection.java:1738)
 com.microsoft.sqlserver.jdbc.SQLServerConnection.connect(SQLServerConnection.java:1062)
 com.microsoft.sqlserver.jdbc.SQLServerDriver.connect(SQLServerDriver.java:572)
 com.mchange.v2.c3p0.DriverManagerDataSource.getConnection(DriverManagerDataSource.java:175)
 com.mchange.v2.c3p0.WrapperConnectionPoolDataSource.getPooledConnection(WrapperConnectionPoolDataSource.java:220)
 com.mchange.v2.c3p0.WrapperConnectionPoolDataSource.getPooledConnection(WrapperConnectionPoolDataSource.java:206)
 com.mchange.v2.c3p0.impl.C3P0PooledConnectionPool$1PooledConnectionResourcePoolManager.acquireResource(C3P0PooledConnectionPool.java:203)
 com.mchange.v2.resourcepool.BasicResourcePool.doAcquire(BasicResourcePool.java:1138)
 com.mchange.v2.resourcepool.BasicResourcePool.doAcquireAndDecrementPendingAcquiresWithinLockOnSuccess(BasicResourcePool.java:1125)
 com.mchange.v2.resourcepool.BasicResourcePool.access$700(BasicResourcePool.java:44)
 com.mchange.v2.resourcepool.BasicResourcePool$ScatteredAcquireTask.run(BasicResourcePool.java:1870)
 com.mchange.v2.async.ThreadPoolAsynchronousRunner$PoolThread.run(ThreadPoolAsynchronousRunner.java:696)
22-Sep-2019 18:05:05.738 WARNING [Catalina-utility-1] org.apache.catalina.loader.WebappClassLoaderBase.clearReferencesThreads The web application [ROOT] appears to have started a thread named [C3P0PooledConnectionPoolManager[identityToken->1bqq5o6a5oxbiq81r6tcjt|5cb68999]-HelperThread-#2] but has failed to stop it. This is very likely to create a memory leak. Stack trace of thread:
 java.lang.Thread.sleep(Native Method)
 com.microsoft.sqlserver.jdbc.SQLServerConnection.login(SQLServerConnection.java:2008)
 com.microsoft.sqlserver.jdbc.SQLServerConnection.connectInternal(SQLServerConnection.java:1738)
 com.microsoft.sqlserver.jdbc.SQLServerConnection.connect(SQLServerConnection.java:1062)
 com.microsoft.sqlserver.jdbc.SQLServerDriver.connect(SQLServerDriver.java:572)
 com.mchange.v2.c3p0.DriverManagerDataSource.getConnection(DriverManagerDataSource.java:175)
 com.mchange.v2.c3p0.WrapperConnectionPoolDataSource.getPooledConnection(WrapperConnectionPoolDataSource.java:220)
 com.mchange.v2.c3p0.WrapperConnectionPoolDataSource.getPooledConnection(WrapperConnectionPoolDataSource.java:206)
 com.mchange.v2.c3p0.impl.C3P0PooledConnectionPool$1PooledConnectionResourcePoolManager.acquireResource(C3P0PooledConnectionPool.java:203)
 com.mchange.v2.resourcepool.BasicResourcePool.doAcquire(BasicResourcePool.java:1138)
 com.mchange.v2.resourcepool.BasicResourcePool.doAcquireAndDecrementPendingAcquiresWithinLockOnSuccess(BasicResourcePool.java:1125)
 com.mchange.v2.resourcepool.BasicResourcePool.access$700(BasicResourcePool.java:44)
 com.mchange.v2.resourcepool.BasicResourcePool$ScatteredAcquireTask.run(BasicResourcePool.java:1870)
 com.mchange.v2.async.ThreadPoolAsynchronousRunner$PoolThread.run(ThreadPoolAsynchronousRunner.java:696)
22-Sep-2019 18:05:05.738 WARNING [Catalina-utility-1] org.apache.catalina.loader.WebappClassLoaderBase.clearReferencesThreads The web application [ROOT] appears to have started a thread named [C3P0PooledConnectionPoolManager[identityToken->1bqq5o6a5oxbiq81r6tcjt|5bfa6241]-HelperThread-#0] but has failed to stop it. This is very likely to create a memory leak. Stack trace of thread:
 java.lang.Thread.sleep(Native Method)
 com.microsoft.sqlserver.jdbc.SQLServerConnection.login(SQLServerConnection.java:2008)
 com.microsoft.sqlserver.jdbc.SQLServerConnection.connectInternal(SQLServerConnection.java:1738)
 com.microsoft.sqlserver.jdbc.SQLServerConnection.connect(SQLServerConnection.java:1062)
 com.microsoft.sqlserver.jdbc.SQLServerDriver.connect(SQLServerDriver.java:572)
 com.mchange.v2.c3p0.DriverManagerDataSource.getConnection(DriverManagerDataSource.java:175)
 com.mchange.v2.c3p0.WrapperConnectionPoolDataSource.getPooledConnection(WrapperConnectionPoolDataSource.java:220)
 com.mchange.v2.c3p0.WrapperConnectionPoolDataSource.getPooledConnection(WrapperConnectionPoolDataSource.java:206)
 com.mchange.v2.c3p0.impl.C3P0PooledConnectionPool$1PooledConnectionResourcePoolManager.acquireResource(C3P0PooledConnectionPool.java:203)
 com.mchange.v2.resourcepool.BasicResourcePool.doAcquire(BasicResourcePool.java:1138)
 com.mchange.v2.resourcepool.BasicResourcePool.doAcquireAndDecrementPendingAcquiresWithinLockOnSuccess(BasicResourcePool.java:1125)
 com.mchange.v2.resourcepool.BasicResourcePool.access$700(BasicResourcePool.java:44)
 com.mchange.v2.resourcepool.BasicResourcePool$ScatteredAcquireTask.run(BasicResourcePool.java:1870)
 com.mchange.v2.async.ThreadPoolAsynchronousRunner$PoolThread.run(ThreadPoolAsynchronousRunner.java:696)