Confluence not opening in Safari Version 11.1.1 (13605.2.8) Mac OS

[Swaminathan]

Hi Confluence is not opening suddenly in Safari Version 11.1.1 (13605.2.8) MAC OS

I cannot update Mac OS as per my IT restrictions.

Please do the needful as I was using confluence in Safari

[Kagithala Babu Anvesh]

Hi @Swaminathan ,

Please check this 

https://confluence.atlassian.com/cloud/supported-browsers-744721663.html#Supportedbrowsers-3 

[Nic Brough _Adaptavist_]

Could you tell us what the errors and symptoms are please?  "Confluence not opening" does not tell us anything about what is wrong.

However, even if you do have a useful message or pattern of failure that can get us started on a fix, I'm afraid the answer is likely to be "you need to fix your side".  Atlassian Cloud is working fine for me on Safari on a Mac.

[Swaminathan]

Iam getting 

Browser not supported

View supported browsers"

Confluence was working few days back.

[Nic Brough _Adaptavist_]

Are you using a supported browser?

[Swaminathan]

Iam using Safari Version 11.1.1 (13605.2.8) MAC OS High Sieira 10.13.5 (17F77)

From last few years. Confluence was working properly till yesterday. Now its not working.

I have moved to Chroma its working fine.

But I want to use in Safari. I cannot upgrade Mac OS as its not allowed in my organization.

[Nic Brough _Adaptavist_]

So you're not using a supported browser.  Your only option for a fix here is to use a supported (or at least working) browser. 

Atlassian are not going to change anything to support a non-supported browser.

[Swaminathan]

It has been working for me till yesterday. 

This is really not good to stop something which is working. 

I have to move everything to Chrome. I feel its not good way of handling things without proper notice.

Thanks

[Nic Brough _Adaptavist_]

One of the things Cloud is for is staying on the latest release of the service software.

It's not their fault if they make a change that breaks an unsupported browser, you should be keeping up with the browser software.

[Yaris auim]

know about it bcz i am seeing so many people who are facing this issue and i am continuo to guide them about it you can see the solution on the link above and manage your software.