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Confluence as DMS

Hi all. Business I am working with presently use a popular Word-processing application for content authoring (page-turn content rather than wiki/htmlhelp), and use network drives for storage/control/versioning. 

Wondering if any in this audience have migrated to Confluence for content, for both the content authoring and content management pieces? While it is likely that we will eventually move to online help for our software users, for now our users consume downloadable content (accessed in-app).

Would like to hear of any lessons-learned from those who have migrated their authoring function to Confluence. Is it usable as a DMS (delivering page-turn PDFs and such)?

Thanks,

Clint

1 comment

Hi Clint,

I've been writing documentation in Confluence for the last few years, and I've found the team collaboration aspect so great.

At my last gig, we moved from a very structured writing tool to Confluence, and chose to make the transition manually, since much of the content was in need of a rewrite anyway. That said, I've heard a lot of people will export their content as Word and then import it into Confluence to get started.

To handle versioning, my team started using the Scroll Versions app, and we used Scroll Viewport to create our online help center.

Now I work with the team that makes these apps-pretty fun-where I got to work with several other tech writers to make this guide on how to do documentation in Confluence: https://www.k15t.com/rock-the-docs

This might be useful for your team as you consider how you want to do things. :)

Also, these resources might be helpful:
https://www.writethedocs.org/slack/
https://www.k15t.com/blog/2019/09/create-a-public-documentation-library-in-confluence-cloud
https://www.k15t.com/blog/2019/08/we-created-a-help-center-in-confluence-and-you-can-too

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