Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Confluence Editor jumps / scrolls randomly

Multiple users within our space have experienced random jumps / scrolls during editing Confluence Pages since earlier today. Others on Twitter are complaining about the same issue.


Atlassian's Confluence is now so broken, I can no longer use its editor to edit documents. Every few seconds it contacts the server and then scrolls up in the document and loses focus on the place I was typing. - Tweet 1 hour ago


> This confluence BUG is really Irritating, When in edit mode if you make changes the page scrolls to top after 5 or 10 seconds and it keeps doing this, tried all browsers. #confluence #jira @Atlassian @Confluence - Tweet 10 minutes ago


There are some previous discussions on this in the forums, but all are resolved or outdated and did not help here. Anybody have an idea on how to fix this?

Chrome Version 92.0.4515.159 (Official Build) (x86_64)


@StGebert on Twitter has filed a bug report # JST-685469

Atlassian ist working on it.

"Confluence Cloud inaccessible for some customers" 

I am experiencing exactly the same thing.  Started noticing it in the last day or so.  I assumed it was due to the tables / image or similar.  Very difficult to do anything on the document. 

Amazingly as per @Remi comment and link above, I have just done a forced refresh on Chrome on my Mac and it does seem to be fixed - What are the chances :-)

Thanks Remi!

Like Remi likes this

This issue is still happening to me, it seems to be happening mostly when I insert a /status on the page, as soon as I create one it scrolls up to the top of the page. Does this still happen to anybody?

Not happening for me David.  Have you tried the forced refresh on your browser?  It worked on Chrome for me.

Hi Michael, nope I've done a forced refresh (Ctrl+Shift+R or Ctrl+F5) but when I create a /status on the page it still scrolls to the top. It doesn't happen 100% of the time, when testing it it happened on the third time I created the /status.


Log in or Sign up to comment
Community showcase
Published in Confluence

An update on Confluence Cloud customer feedback – June 2022

Hi everyone, We’re always looking at how to improve Confluence and customer feedback plays an important role in making sure we're investing in the areas that will bring the most value to the most c...

330 views 2 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you