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Confluence Editor jumps / scrolls randomly

Multiple users within our space have experienced random jumps / scrolls during editing Confluence Pages since earlier today. Others on Twitter are complaining about the same issue.

 

Atlassian's Confluence is now so broken, I can no longer use its editor to edit documents. Every few seconds it contacts the server and then scrolls up in the document and loses focus on the place I was typing. - Tweet 1 hour ago

 

> This confluence BUG is really Irritating, When in edit mode if you make changes the page scrolls to top after 5 or 10 seconds and it keeps doing this, tried all browsers. #confluence #jira @Atlassian @Confluence - Tweet 10 minutes ago

 

There are some previous discussions on this in the forums, but all are resolved or outdated and did not help here. Anybody have an idea on how to fix this?

Chrome Version 92.0.4515.159 (Official Build) (x86_64)

5 comments

@StGebert on Twitter has filed a bug report # JST-685469

Atlassian ist working on it.

"Confluence Cloud inaccessible for some customers" https://confluence.status.atlassian.com/incidents/gz4fwd0mx6kt 

I am experiencing exactly the same thing.  Started noticing it in the last day or so.  I assumed it was due to the tables / Draw.io image or similar.  Very difficult to do anything on the document. 

Amazingly as per @Remi Igbekele comment and link above, I have just done a forced refresh on Chrome on my Mac and it does seem to be fixed - What are the chances :-)

Thanks Remi!

Like Remi Igbekele likes this

This issue is still happening to me, it seems to be happening mostly when I insert a /status on the page, as soon as I create one it scrolls up to the top of the page. Does this still happen to anybody?

Not happening for me David.  Have you tried the forced refresh on your browser?  It worked on Chrome for me.

Hi Michael, nope I've done a forced refresh (Ctrl+Shift+R or Ctrl+F5) but when I create a /status on the page it still scrolls to the top. It doesn't happen 100% of the time, when testing it it happened on the third time I created the /status.

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