Hey there ...
I am actually really interested how your users behave in Confluence.
We try to show them what features they can use to ease the daily business, but our users are still working the old way.
How is this going for you?
Some facts about us:
The old way (from my point of view)
The new way
I'd be interested how is it in your business?
Do you maybe have some interesting stories to share?
Do you know good articles that deal exactly with that topic? I really have the feeling that people are afraid to comment and user other features at it may feel they are not in control anymore of this information (compared to their private email inboxes).