This is Avinoam from Confluence again. In previous posts I’ve been sharing the new features we’ve been adding to the Confluence Editor, but in the spirit of Open company no bulls**t, this post is about something different - an apology.
Our backend team had recently been working on database migrations in order to improve site performance. Unfortunately, as a result of this, our algorithm treated some of the migrated sites as ‘new’ and turned on the new editing experience for those sites (~0.5% of all sites), on all of their pages - without any advance notice.
Sudden changes like this, we know, can be incredibly disruptive and jarring. This is not how we release features, and our team swarmed on this to fix it as soon as we found out.
We’re also sending out emails and in-app notifications to everyone affected letting them know what happened, and giving them instructions on how they can convert their pages back to the old editing experience if they so wish.
You can find those instructions on our docs site, but if you need more information or have any other questions, we’re happy to answer them here.
We’re sorry, we messed up. Please let us know if there’s anything else we can do to help.
It’s been great to hear from fellow users over the last few weeks about the best tips and fun moments you’ve had working on Confluence since the transition to working remote. I’d love to keep the c...
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