System Rules in Automation for Confluence ⚡️🤖

[#1]

👋 Community! Elana from Confluence Automation here today with a super exciting announcement: we just launched system rules that allow you to automatically generate default rules whenever a new space is created!

What does this mean?

Have you ever wanted a new space to automatically have default automation rules set up? Well now you can!

System rules are pre-configured automation rules that require no manual setup. We currently only have system rules for notifying users about inactive pages, but we plan to expand it to other rules in the future!

How does it work?

Notifying authors about inactive page

When a new space is created, a rule is automatically generated to notify users about their inactive pages.

System rules are designed so that the components of a system rule can be edited – such as adjusting the criteria for what constitutes an "inactive" page or modifying the email notification template – but the core functionality of the rule itself cannot be changed.

You can view this rule in the “Rules” tab in your automation space.

And you can edit the criteria of the rule by clicking on the rule and the component you want to change.

Automatically archiving inactive page

When notifications are sent to authors about their stale content, we offer them the ability to enable a rule in their space that automatically archives their inactive pages. For example, lets say John receives a notification that he has an inactive page, he can either go straight to the page that needs his attention or he can be taken a rule that automatically archives his inactive pages.

If page authors enable the “Archive inactive page” rule, we will automatically disable the notifier system rule so users no longer receive emails about their inactive pages.

When will this be available

Thanks to Tonya Hu, inactive page system rules will be available for all Premium and Enterprise Confluence customers by the end of the week. We hope you find system rules valuable in your mission to always keep your content up to date!

We want to hear from you!

We’d love your feedback so please feel free to schedule time with us directly here or drop a comment on this post 🙏

[Bri]

@Elana Agarwal This sounds great, and I love that these will not count toward the limits.

One important question - is it the page 'author' as noted above or page 'owner'?
I really hope it will notify the current page owner as they are most suited to update the content. 

[Elana Agarwal]

@Bri You can use the {{page.owner}} smart value to adjust the rule based on your use case! 

[Matt Reiner _K15t_]

Thanks @Elana Agarwal

! I made a little sharable version of the news for anybody who wants to pass it on. I'm REALLY excited for system rules.

[Harrison Ponce]

Hi @Elana Agarwal and all! Question here about the system rules. This is a fun idea, but we have previously developed global rules spanning multiple spaces with some personalized customizations to our use-cases. These system rules duplicate the effort and cause users to be notified more than once. We have to basically look for these system rules every time a new space is made and disable them, in favor of the all-encompassing and specific automation rule we made.

Is there any way we can set that these rules either:

• Are not created with new spaces?
• Are created but disabled at first for new spaces?

While a neat idea, it seems like forcing this automation through with components that were already available to us removes our autonomy as end-users of the Atlassian software.

[Guess_ Brandi N_]

I need to be heard for a second. 

So youre telling me you added batched email capabilities. ( this happened first)

Then you added this. ( this happened after batched email capabilities)

AND you didnt make the system automation use batched emails????

Nobody wants an email for every page! 

EVERYONE prefers an email with a list of pages. 

This was a great idea, but that was a little short sited 

[Harrison Ponce]

Also...should this support page be updated since Confluence now has system rules?

[Rimantas Andrulevičius]

@Elana Agarwal are there any updates regarding the release of system rules?