Page read time now on Confluence Cloud

Hi everyone! I’m Tim, a Confluence Cloud product manager focused on analytics. I’m here to reveal new feature we’re excited about and I think you’ll enjoy!

Estimated page read time!

Confluence users read a lot of pages, myself included, and very soon you’ll see estimated read time appear underneath the title of a page. At a glance, this new insight helps you know roughly how long it will take to read the page, without ever needing to scroll.

We have found estimated read time helps users better plan their day and commit to reading the right pages through. It also helps page authors understand the ask of the intended audience to create even better pages. Note, estimated read time currently supports English. We’re working to add broader language support this year.Insights - read time.png

This is just one of the many new things we’re cooking up in Confluence this year so stay tuned for more updates. Please share your feedback in the comments!

20 comments

Sharon Helms
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 31, 2020

I hope that Atlassian is planning to make this feature optional rather than something that appears on pages without our control -- especially considering when the development team asked for feedback on this feature back in February, they only received a tepid response from the Community:

https://community.atlassian.com/t5/Confluence-Cloud-discussions/Would-page-read-time-be-helpful-for-you-in-Confluence/m-p/1309342#M503

Of particular concern to me is whether the voices of people who use Confluence for technical documentation are being heard a lot less than those who are using Confluence for blog posts, for example. 

Users refer to knowledge base articles such as procedures in a different way than they read "Thought pieces" about leadership or announcements about a "Company Picnic" on a company blog.

The suggestion that anyone would "plan their day and commit to reading the right pages" in Confluence doesn't really fit with knowledge bases that are used to solve problems and provide references. 

Like # people like this
RPT Admin
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 1, 2020

Yup. Gave this a cool reception in the discussion linked by @Sharon Helms  - this is at best an irrelevance for my use-case. I maintain a technical documentation site on Confluence Cloud. Some of the pages are over 20,000 words - with very good reason as it allows us to keep all linked information in a single location. No-one is _ever_ going to read it in a single sitting. And if the heading says "80 minute read time" people are going to feel overwhelmed - when all they need to do is refer to the Table of Contents and they're instantly relocated to the 1,000 word sub-heading that's relevant to their enquiry. 

Tim Clipsham
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 2, 2020

Hi @Sharon Helms, thanks for taking the time to share your thoughts with us. We thought (and debated) a lot about your earlier feedback of “only blogs”. We decided that it would have limited its value especially in light of the broad spectrum of use cases our customers use Confluence for, particularly as we continue to see more diverse teams rely on Confluence as they embrace remote work.

That said, I completely agree with you that estimated read time doesn’t help as much with longer-form reference material that people don’t typically read end-to-end, e.g. company policies and procedures, technical reference documentation, etc. In full transparency, we don’t have any plans on our roadmap at this time to optionally show/hide read time, so I’ve noted and shared the feedback above with our team. Thanks again @Sharon Helms (and also @RPT Admin) for persisting on this point and sharing it candidly with us.

Like # people like this
RPT Admin
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 2, 2020

@Tim Clipsham Thank you - great to know you're feeding this back to the team. (And yes, I'm very sheepish about my 20,000 word pages but it's what the users requested, consistently, in UX.)

Like Tim Clipsham likes this
Nana Wauters September 14, 2020

Love this, thanks!

Like # people like this
Alexander Bondarev
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 14, 2020

Nice feature! Thank you!

Do you know is the Server Team planning to do this?

Like # people like this
Vinicius Nunes Menti
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 14, 2020

I believe this should be optional, even if I favor writing pages that are not too long (technical documentation).

Like Kim Skimmons likes this
Kim Skimmons
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 29, 2020

I think it should be optional. As a writer, I like that it will give me an estimate if I'm going too long. Also, just out of curiosity, what reading level is the timer calibrated to?

karen.velasquez
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 20, 2020

How is it calculated? 

Like infrastructure likes this
John
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 15, 2020

Quite disappointed at the response "In full transparency, we don’t have any plans on our roadmap at this time to optionally show/hide read time"

I'd be interested to know if the effect of reminding people they are not great readers was ever discussed in this decision?

 

If someone who isn't a confident reader or perhaps has dyslexia sees the estimated read time when ever they are forced (eg by company policy) to read documentation etc, seeing the estimated time and knowing it is at least 2 or 3 times faster than you could manage is a constant reminder of how 'bad' they are.

Forcing this on all members, or not providing a way to manipulate the estimate (eg a multiplier) seems like a failure to me.

Like # people like this
infrastructure
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 5, 2021

How is estimated read time calculated?

Vincent Thomas August 10, 2021

Was this functionnality implemented on the Cloud version of Confluence???

I still don't see anything...

Tim Clipsham
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 11, 2021

@infrastructure the current logic is primarily driven by a reading speed of 265 words per minute and also factors in some additional time for images on the page.

@Vincent Thomas yes this is available in Confluence Cloud. If read time isn't appearing for you, raise a ticket at https://support.atlassian.com so our team can take a look.

Like Vincent Thomas likes this
Vincent Thomas January 24, 2022

For information.... this feature is still not available on the french version of Confluence...

Bridget Rooney
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 26, 2022

Is there a way to display the Estimated read time in a table or anywhere on the page? (in other words, is there a macro or key code or some such that I could use to display this value on the page.)

thank you so much,

Bridget

Like # people like this
Phil Shapiro
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 19, 2022

Is there a way to see this estimate for a page before it's published? It'd be great to either see it while editing, or in the Preview view, or in a page details sub window that could also include word count, page count, etc.

Hailin.Zhang August 24, 2023

Can " Estimated read time" be retrieved via Confluence API call?

Daniel Alomar Claramonte September 5, 2023

It seems this 'feature' just appear if the site is configured in english. If you set your preference in another language (french, spanish..) it does not appear... 

Vincent Thomas September 5, 2023

Still waiting for this feature in french for more than 2 years now...

Dean Customer June 7, 2024

Anyway, do not include code blocks.

I have an article that is under 10 minutes to read, but I have included a few expandable code blocks for reference.

The page header states an Estimated 83-minute read.

Thanks

Comment

Log in or Sign up to comment
TAGS
AUG Leaders

Atlassian Community Events