Let's hear your feedback for Confluence Cloud Mobile!

Hey there,

Great to meet you! My name is Steph Zhang and I’m a Product Manager new to the Confluence Cloud Mobile team.

In the past year, we’ve worked on awesome enhancements to our login experience, viewing & editing experience as well as our commenting experience. Stay tuned for our newsletter coming soon!

Looking forward, we know that there are still many areas of improvement for us. I’d love to hear your thoughts in the comments below regarding what you would love to see improved or added to the Confluence Cloud mobile apps!

Thanks,
Steph

7 comments

Sachin
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July 23, 2020

Thank you for the post @Stephanie Zhang _Product_ ! I haven’t used the confluence mobile app for while. I will reinstall it and provide some feedback if I have any. I wanted to ask - are all the macros provided by third party add-ons mobile compatible ? 

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Jay Allison
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July 23, 2020

Not having the ability to add/remove columns and rows in tables is the #1 reason why I don't use the mobile app for editing pages.

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Matt Doar
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July 23, 2020

We've just approved use of the Jira and Confluence mobile apps for our company, but we're not on Cloud

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Vero Rivas
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July 23, 2020

Thanks for the post, I leave you some details:
1.- Slowness
2.- Add / remove columns in table
3.- Visibility of some fields
4.- Before it was only for the cloud, those of the server, I do not know if they can currently use it.

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David Washburn
Contributor
July 26, 2020

comment was duplicated

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David Washburn
Contributor
July 26, 2020

comment was duplicated

David Washburn
Contributor
July 26, 2020

@Stephanie Zhang _Product_ my feedback keeps getting deleted, or auto-moderated, or perhaps it was too long? I'm unsure, but I can email it to you if that helps. I tried to post my feedback twice and it disappeared after I refreshed the page both times.

I'm really liking Confluence mobile so far but I have a few pieces of feedback I'd like to share. First, I'd like to mention that I have feedback for both the iOS app and for Confluence web using a mobile browser. I'm not sure if these are developed by the same teams so I'll separate my feedback by category.

Confluence Web (mobile browser)

  1. Lack of navigation is killer - we use Confluence as a public facing knowledge base for IT and many people (non-confluence users) access our documents on mobile devices. We have structured our Confluence carefully with pages/sub-pages but the user cannot see any of those because there is no navigation options when you hit the menu icon. This leaves them stuck on the page we sent them to instead of being free to move to other articles or search for articles easily.

  2. Default Atlassian macros tap-to-load is also killer - I understand there are probably technological reasons for this decision, but having macros require a tap-to-load is really unfortunate from a UX standpoint especially Atlassian's own default Macros. We use the Table Of Contents and Child Page macro frequently and it's almost useless if a user has to tap to load it. We also use macros to link similar articles together and requiring a tap-to-load defeats the usability of this feature.

Confluence Mobile (iOS)

  1. Default Atlassian macros tap-to-load - Same feedback as with Confluence Web. The tap-to-load for default Atlassian macros really takes the wind out of our article's sails when internal confluence users are viewing articles using the iOS app. I wish there was a way around this! Some of our most well-crafted articles use a lot of macros, so the page looks completely devoid of content when loaded on mobile except 5-10 empty "tap to load" boxes.

  2. Navigation experience is slightly confusing
    This is not a big issue, but I feel the user experience navigating pages and sub-pages feels a little clunky on iOS. I don't have any specific suggestions to resolve this.

  3. Ability to move articles after creation - maybe I'm missing it, but I do not see any options to move pages after they have been already created. I can move the location of an article that I just created, but not articles that were already created. If there is an option, I don't believe it's well placed because I've looked for it a few times and it's not obvious where it would be located.

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