When including the Jira Issue Collector into a Confluence page, nothing will be displayed where it is supposed to have the widget located.
Although embedding a Jira Issue Collector is not supported on the Confluence Cloud environment, it can be included in a Confluence page with third-party apps that allow the injection of HTML into a Confluence page (found in the Marketplace site)
When the project is not integrated with the specific space in question, Confluence will not understand the injected information. It is also important to make sure that no browser extensions or configuration will block its rendering.
Integrate the space with the project
After installing the HTML macro, make sure to add the Jira project through the following steps:
Check for the browser configuration
If the space is already integrated with the project and it renders when navigating through incognito mode, make sure to check the installed extensions on the browser and any configuration that can be blocking content to be viewed. See Browser Troubleshooting Guide for additional tips on potential browser issues.
Giuliano C_
Cloud Enterprise Product Lead
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