Wherever you are in your team’s journey, our goal is to support your big ambitions. We’re a cloud-first company with the mission of unleashing the potential of every team, and to address the range of customer use cases and requirements, we launched a cloud premium beta program at Summit. For the last 4 months, we’ve been learning from and iterating on our customers invaluable feedback, and today we’re excited to announce the introduction of Jira Software Cloud Premium and Confluence Cloud Premium.
Premium plans include everything you know and love about Jira and Confluence today, plus financially backed service-level guarantees, unlimited storage, and tailored support to help you scale reliably and confidently. Confluence Cloud Premium also includes product-level capabilities that offer more visibility and admin control across your Confluence site.
Who is it for?
Premium plans are built for teams who need to maintain Atlassian cloud applications at scale; teams who need confidence in the performance, reliability, and control of their mission-critical Atlassian tools. That's why we've including a financially backed three-nines SLA, so you never have to worry about downtime or service interruptions. For growing organizations, unlimited storage removes limits, letting your team upload attachments and files of any size while collaborating worry-free. And with a dedicated team of Atlassian support engineers available 24/7 with a 1 hour response time for critical issues, you'll have the very best on-hand to take care of critical issues as they arise no matter what time zone you’re in.
How are premium plans different from standard plans?
The standard plans of Jira Software Cloud and Confluence Cloud are the products that customers use and love today and will remain the same. Our premium plans are adding incremental value to our products with more support, storage, and SLA guarantees, as well as product-level capabilities. We will continue to invest in both plans so stay tuned!
Take it for a spin!
You can learn more and sign up for our premium plans below:
Existing customers will get a free trial period of Premium for at least 30 days. If you are an existing customer and site admin, please visit Manage subscriptions within the billing section of your site to change your plan.
We’d like to again extend a big thank you to our customers who participated in the beta and provided us feedback - we couldn’t do it without you. We’ll continue to invest and shape our offerings with new features and functionality to help teams all of types scale successfully in the cloud.
The Atlassian Team