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Being a Confluence admin isn’t an easy job. Admins need to make sure all company assets are both accounted for and being used. On top of that they should also keep an updated record of active Confluence users and be able to report on basic activities.
A simple solution, especially for smaller companies, is to keep track of all users and their activity in a spreadsheet. The problem? Having to manually maintain the spreadsheet and not having access to updated data in real-time. As you add employees, the benefits of a proper user tracking system will quickly start to pay off.
Do you know who your active Confluence users are? What groups they belong to? Have they created or modified any pages? As an admin, having access to individual information or getting notified when any changes occur is not useful if you don’t get to see all the updates in one place. With several users constantly editing documents on Confluence, reporting on each user can become overwhelming, especially if you are managing multiple spaces at once that involve different groups in your organization.
Some common signs that you need at least basic user tracking system are:
What if we told you there’s a way to easily see everything in one dynamic dashboard? Report on user’s activities across many spaces, last login, groups they belong to, pages authored or modified, among others. This is possible thanks to Reporting’s built-in Suppliers as well as a few choice macros.
Follow this step by step tutorial to learn how to create your own User tracking dashboard in Confluence.
Keeping an updated inventory of any kind can be challenging and time consuming. But it doesn’t have to be. You can quickly track and account for new assets with the help of simple tools. Whether you want to know who your active users, track their last login, groups they belong to or clean disabled ID’s, this user tracking dashboard will help you get started with user management.
Hanis Khaidir [ServiceRocket]