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📣 Create Jira Service Management (JSM) issues directly from Confluence Automation 🥳

👋 Community! Avinoam from Confluence Automation here once again and today I'm happy to let you know that you can automatically create JSM issues directly from Confluence Automation!

What does it looks like?

First off - we added a new manual trigger template to make it easier for you to think of your first out of the box use case and to make it useful to your end users:

image (33).pngScreenshot 2024-03-28 at 3.58.47 PM.png


Second, you can build what you want with the new "Create incident in Jira Service Management" action:

Screenshot 2024-03-28 at 1.29.13 PM.pngScreenshot 2024-03-28 at 1.29.29 PM.pngScreenshot 2024-03-28 at 1.29.39 PM.pngScreenshot 2024-03-28 at 1.30.43 PM.png

When it will be available?

This is already live to all Confluence Premium and Enterprise customers!


We want to hear from you!

We’d love your feedback so please feel free to schedule time with us directly here or drop a comment on this post :pray:


Dan_Tombs March 28, 2024

@Avinoam great work team. Can definitely think how great this would be for KB reviews and change documentation.

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Matt Reiner _K15t_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
March 29, 2024

This is awesome!

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