reorganizing fields when creating issues on whiteboard AND Changing face of cards on whiteboard

[Paul_ Andrew]

Hello!

I am just getting familiar with this new tool now that my org is using Jira and we are looking to leverage creating issues on the whiteboard - however - with the current config its quite cumbersome. 

When we create an issue a requirement to hit "create" is selecting a team - however because of the structure of the fields the "team" option is behind "more fields" and then all the way at the bottom of the list making it a little extra complex to get to. 

Is there a setting I am missing for being able to reorganize these? 

Additionally - is there a way to customize what is shown on an issue card on whiteboard? I imported issues but cant see what sprint we have them in to easily re-organize the data. 

[Alicia Peebles]

HI @Paul_ Andrew !

The fields that are available in the Create a Jira Issue in the Whiteboards in Confluence, are based on the Request screen configurations for that issue type.  To adjust these, you would need to have admin privileges.  

Here is some documentation on the field layouts - Customize the field layout of your issue view | Jira Service Management Cloud | Atlassian Support

If you have an admin team, they can probably work with you to find a solution, as it will be an adjustment to the Create Issue layout. 

Have a great week!

[Paul_ Andrew]

Thank you so much Alicia I will look at this