SVG image loosing quality after refresh

[Jack]

Hi there,

SVG images loses quality dramatically after refreshing the whiteboard, to the point where Confluence Whiteboards is becoming unsuitable for quality diagrams or presentations.

If you upload an SVG image it looks good and sharp. However, after refreshing the page, and also to other people using the page the image looks really bad. Looks like it is being converted to a JPG, which is a really, really bad idea! I hope this can get fixed urgently. SVG images loaded into the whiteboard should remain SVG images. This is probably also why transparency is broken also.

An effective and professional whiteboard application needs a way for people to add custom icons and images as vectors so that these can be scaled up or down without losing quality. Currently there is no way to edit the images, and the suggestion was to upload SVG images ourselves, however, now we find that they are converted to JPG! This needs urgent attention. It basically makes Confluence Whiteboards inadequate for professional use where presentation quality is important.

Here are two examples, the one is a screenshot of the SVG image just after uploading. The other is of the SVG image when returning to the whiteboard or refreshing the page. It is completely unusable.

Does anyone have a workaround for this?

[Adi Kishore · Accepted solution]

Hi Jack,

Thank you for reaching out about this issue; our team has made a fix!

Please note that it will only apply to all future uploads of SVGs on Confluence whiteboards. For any past SVG uploads in your whiteboards, you’ll need to re-upload them again.

[Jack]

Thank you @Adi Kishore 

I can confirm that the SVG images now retain their sharpness, and when downloading, they are still SVG images, so this is great!

However, please note that transparency in the SVG images still does not work, i.e. if one image overlaps another, then there will be a square white box around it. 

[vikram]

very informative question.