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Our power user feedback to Confluence Whiteboards vs Miro

Koloman Pfeffer July 19, 2024

Hello community, 

We recently tested Confluence Premium and are likely to switch over. One thing to justify this financially is that we might be able to phase out Miro as a collaboration tool and use Confluence Whiteboards instead.

To get some feedback about it, I made a survey with our Miro power users and asked what they are using Miro for, if Whiteboards would be an adequate substitution and how they would rate a complete switch from Miro to Whiteboards with an NPS.

Feedback was definitely not overwhelming with an NPS of -59, mostly for three reasons:

  • Whiteboards are missing some moderation features Miro has
  • There is no easy way to import existing Miro-boards to Confluence, so users would lose data (or have to painstakingly migrate boards manually) if we switched completely
  • We can't add custom templates

We could work around the custom templates as creating template-whiteboards which users could copy, but that's not a convenient solution for our users.

Overall I'm still a fan of having whiteboards integrated in Confluence and think it would be great if we switched over. With development speed here being as fast as it was so far, I could see that a lot of what whiteboards might be lacking now, will be added soon.

So it would be great, if someone could point me in the right direction to submit this feedback, or maybe someone of Atlassian's community team might forward it to the right people.

Thanks!

6 answers

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1 vote
Helen C July 22, 2024

Hi We are in the same boat with this we want to upgrade to premium and migrate Miro to whiteboards. 

I was advised a tool to import live Miro boards was second half but have seen no more about it. 

1 vote
Emily Ditchfield
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 22, 2024

Hi Koloman! 

Thanks for raising this feedback with us, it's super helpful to know what teams are seeing as blockers as they move onto the product.  I'm keen to know more detail about which moderation features your team are interested in to help support the move to Confluence whiteboards from Miro?

Helen C July 22, 2024

@Emily Ditchfield  What we really need is a roadmap of what is planned and when (roughly) this would help give further feedback if things are missing - for me to even have discussions about the switch we need a migration tool that allows bulk or singularly migrate live Miro boards not just static images. This is a complete deal breaker for us. 

Like Paul Casanova likes this
0 votes
Tim_Sullivan July 22, 2024

We did just that, and for the moment I am regretting the decision. Of course I don't write the checks, but for my Scrum team, we would use a Miro board with a table set up for the 10 days of our sprint.

Left column was the story cards. We would place stickies for tasks on the layout and as we progressed through the sprint we could drag the story column to between the last day and current day.

The 'history' feature of Miro allowed me to see, task by task, when they went to done, so I could accurately track task based burndown (rather than story based).

This kind of highlights all of the things I could do before that are not supported at all in Whiteboards. The biggest issue is no table feature at all. I had to create a table by adding each individual square and then lock them in place to prevent bad grab from messing up how it was drawn.

 

I am actively looking for a free or cheap alternative that will give me some of the functionality back.

 

Honestly, we are spending 1/3 of stand-up trying to figure out how to make Whiteboard do what we need. :(

I hope to see some of these missing items pop up on a roadmap soon.

 

Thanks for starting this topic. It hits home.

 

0 votes
zoz joomaster
Banned
July 22, 2024

Interesting... I prefer the 1-stop-shop

0 votes
Shawn Doyle - ReleaseTEAM
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 19, 2024

@Koloman Pfeffer 

The best way yet to submit info to the Whiteboards folks at Atlassian is probably this forum. (I moved your question for you)

Koloman Pfeffer July 22, 2024
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