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managing confluence cloud users with Jira service desk cloud

I see in the documentation that you can manage server based confluence users with server based jira service desk - but I don't see any reference to connecting the services if both are cloud based.

Can Jira service desk cloud manage confluence cloud users? We're hoping to achieve SSO without having to go to a Crowd subscription.

1 answer

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Hi Matt,

You can manage the users in the Site Administration.

There, you have the option to visualize and manage the Site access for the users, in case you are an site-admin of the instance.

Under security, I don't get the option to put a check beside "External user management". Is this option not available for the cloud based versions of Confluence and Jira Service Desk?

Can I still control usage through Jira Service Desk if this option isn't checked in Confluence?

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