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draw.io macro is not available after installing plugin

Adrian Gillette
Adrian Gillette
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July 3, 2020

After installing the draw.io plugin on Confluence Cloud, the macro is still not available.  What else do I need to do to get it working?

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David Benson _draw_io_
David Benson _draw_io_
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July 3, 2020

I think you've filed a support ticket with us, correct?

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Solvitude Pty Ltd
Solvitude Pty Ltd
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September 7, 2020

Hi David, We are also facing the same issue. Not able to see the draw.io macro after installing the plugin.

https://confluence.draw.io/ link is opening fine.

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David Benson _draw_io_
David Benson _draw_io_
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September 8, 2020

You started typing /draw in page edit mode and nothing appeared?

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Amit S Jain
Amit S Jain
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September 9, 2020

Yes David

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David Benson _draw_io_
David Benson _draw_io_
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September 9, 2020

There was an issue in Confluence Cloud where plugins took some time to appear, I wonder if that is back, https://jira.atlassian.com/browse/CONFCLOUD-58280

You could try uninstalling and re-installing. If that still doesn't work please contact Atlassian support.

Note that no draw.io functionality is executed during installation, control over the installation is entirely at Atlassian's side.

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